더블트리 바이 힐튼 호텔 런던 - 마블 아치(DoubleTree by Hilton London - Marble Arch)

Very nice hotel .clean room.a/c excellent. Elavater. Walking to everything to the center. I really love it

The staff were warm and friendly. Never failed to greet and reach out to us. The head of concierge was warm and helpful, going the extra mile to solve our problems and even offered to help us mail the letters . The entire team were friendly and kind to our kids, giving them cookies which really made them happy. The location is superb, right by marble arch with lots of shopping, convenience stores , and even coffee right across the hotel.

Rooms are very small & amenities are basic

a bit noisy but CLEAN room and excellent location

Wooow

因為是幫兒子訂的房間，所以我沒有直接體驗到酒店的環境和服務，但我兒子非常滿意和開心。

Aggressive, unfriendly staff. Dingy room on lower ground floor with noise from street. Avoid

Super friendly and efficient staff! Warm chocolate chip cookies at check -in! Quiet, comfy and clean room! Two complimentary drinking water bottles delivered to our room daily. Delicious breakfast! Nataline and Dhruv were so attentive in the dining room, offering us made to order eggs at the breakfast buffet, and yummy cream with our coffee! The porter-doorman Seyed was especially helpful in lifting and storing our heavy luggage after check out, and getting us a taxi for our tour! He even waited for our late return back to the hotel to help us again! Thank you all so very much for your excellent service!

We were given a room in the basement. Only elevator to basement was the staff elevator. A fake window in the room.