컴포트 인 하이드 파크(Comfort Inn Hyde Park)

직원들은 도움이 되고, 위치는 좋습니다. 다만, 방이 너무 작습니다.

Great location for Chinese cuisine in Bayswater London.

호주에서 긴 비행을 마치고 오전 10시에 체크인을 해줬는데 정말 편리했습니다. 방 아주 작았지만 일을 해냈습니다. 엘리베이터가 작동하지 않아 가방을 들고 3명의 아이들과 함께 4층의 계단을 올라가는 것은 힘든 일이었습니다. 훌륭한 위치, 지하철역과 가깝고 주변에 수많은 레스토랑과 바가 있습니다. 훌륭한 아침 식사가 제공되었으며 직원들은 친절하고 도움이 되었습니다.

이 호텔에는 작동하는 엘리베이터가 없었습니다. 우리는 06층까지 각각 23kg의 가방 2개와 기내 수하물을 들고 다녀야 했습니다. 올라갈수록 계단은 점점 더 가파르고 좁아졌습니다. 호텔 직원은 전혀 도움을 주지 않았습니다. 실제로 우리는 원할 경우 아침 식사 공간에 가방을 맡길 수 있다고 제안한 프런트 오피스의 01명 이외의 직원을 보지 못했습니다. 최악의 호텔 숙박..

The hotel webpage said " Installing new elevator". As a native English speaker, I interpreted this to mean a second elevator. I read a review to learn there was no elevator. I have an ankle injury and pleaded with management to put me on ground floor. The reception attendant was rude and smug telling me that I should have read the fine print before booking. He put me on first floor, with 1.5 flights of stairs. I asked every night to change my room to ground floor should there be a vacancy. Deaf ears. I saw one of the rooms turn over. Another complaint was the AC in the room. It was noisey and difficult to set. Either too hot or too cold. The bathroom was small. The sink had no top for toiletries. There was no towel rack. The breakfast was just snacks and the eating room cramped and not well laid out. Too many elbows trying to get to the food. I would not recommend. There are other hotels in the area with elevators, better food, working ACs, and decent bathrooms.

Did not mention that elevator was not working, gave us a 5th floor and NOBODY help carry my bags upstais, also someone open the door when the DO NOT DISTURB sign was placed on the outside door and saw me naked

Next to Hyde Park and Notting Hill, far from center theaters 90 mns walking. Rooms VERY small. bathroom for one person at the time. Booking with Voyages Air Canada very expensive, would have been much cheaper by ourselves. People talk in the evening in the street, had to close the windows.

I stayed at the uppermost floor, the 5th floor, and the lift is not functioning! Not to mention that going to the room feels like you are on a maze! Imagine a traveller with a suitcase and a heavy backpack. Not recommending this place.

The staff is incredibly rude. There was no lift. The staff didn't want to help with carrying our luggage. The hotel ad on ******* does not mention that the lifts are broken and that renovation to the paint is going on. It does not mention the room size. Rooms were tiny. The refund policy is not up to date either and we were forced to pay for the day despite arriving well in advance of the check-in time. Would never recommend for poor service. Only mistake we made was not looking at the other reviews of this shabby "hotel". Quite a few similar complaints by others.