The Regency By Nestor

프런트 데스크는 없고, 이메일 비밀번호를 미리 알려주셔야 하며, 체크인은 셀프 서비스입니다. 체크인 후 세 시간 넘게 로그인을 시도했지만 실패했습니다. 고객센터에 문의해도 별 도움이 되지 않았습니다. 전반적으로 위치는 비교적 안전한 것 같습니다.

머물기 좋은 곳이며 지하철역과 매우 가깝습니다.

시설이 잘 갖춰져 있고, 환경이 매우 깨끗하며, 위치도 훌륭합니다.

저는 1층에 있는 멋진 침실 2개, 욕실 1개짜리 아파트에 묵었는데 정말 완벽했어요! 침대도 너무 편안했고, 주변 환경도 훌륭했어요. 빅벤까지 걸어서 15분 거리였거든요. 체크인 안내도 아주 명확하고 따라하기 쉬웠고, 소통도 아주 좋았습니다. 메시지를 보내면 매번 빠르고 친절한 답변을 받을 수 있어서 정말 편리했어요. 런던을 방문하는 모든 분들께 이 숙소를 강력 추천합니다!

Great location and extremely clean. Only negative comments I have is that this was in the basement which was a surprise to me and there was a unbelievably bright light outside the stairwell that made it look like daytime even at 3:00 am in the morning. My advice to owner is to put this on a motion sensor or timer. As I said this was a very very nice little flat in London and was very very clean. Walking distance to many sights as well as Pimlico tube station and would recommend it to others.

The apartment was in the basement with fairly steep stairs and no lift. Lot of comfortable clean space to stretch out in. BUT as a light sleeper the noise was an issue, customer service didn't feel hospitable and policies are down right tourist unfriendly. There was a lot of traffic and pedestrian noise from the street that was compounded by the lack of insulation and single pane glass. The request for an early check in was robotically denied even though the room was ready. Never mind an early check in you will NOT be able to access the building with the code given to you until 3pm. They don't care if it is pouring rain as it was when we arrived at 2:50 PM, you can't access the building. At night the the temperature dropped down to 40F but the radiators didn't come on. The reply to my whatapp message was generic link to a Nest thermostat which this apartment didn't have. A 2nd message result to instruction on adjusting the radiators which also didn't match the radiator we had. The worse part was the interaction after water started pouring down from a smoke alarm in the kitchen. We where told they will not send anyone out after hours. CS asked us to use bath towels to dry the aera when we complained it was a slip hazard and promised fresh towels first thing the next morning. When no one came with towels the next day. None came and I ended up drying off with paper towels after showering because we need to catch a flight. The water could have been a bio harzard but ...