컨트리 인 & 스위트 바이 래디슨 런던 켄터키(Country Inn & Suites by Radisson, London, KY)

Entrance was tough to find but otherwise super convenient to highway and shopping/dining without lots of noise

Inexperienced hotel clerk which was fine. I tried to be patient but it became excessive. Paid for everything through Travelocity but still have a pending charge on my checking account from the hotel itself for an additional $100 that has been there since 2-9-24.

Access from the interstate is a little confusing. That is the only “ding”. Facility and staff are top notch. Nearby food choices and fuel stations are good.

It’s a great place if you can figure out how to get to it. Yes, you have to go in the BP entry. Even then the dumpsters in front of the Starbucks next door make the entrance hard to see.

Property was very tired and our first floor room was dirty and run down. Our room seemed to have had a very cheap/poor quality renovation within the last few years and was rapidly deteriorating.

What I didn’t like was all the work trucks in the parking lot with workers sitting there, didn’t know if they were staying there…very creepy. Then I got back to the motel late after being at my daughters for the evening and I had to find a side door to let myself in..another creepy experience due to the poor lighting. Security should be a priority inside and outside. Otherwise everything was okay with the exception of the shower not having much pressure, but not a deal breaker. Would definitely stay again as they are also pet friendly.

Requested accessible room. It was on the second floor as far from the elevator as possible. It was not accessible. It should not have been listed as accessible at all.

Pictures were better than in person. Pull out had dirt on it. Bed stain had stain. Hair from previous person in bathroom. Cracks, patchwork and upkeeping is apparent but needs more attention. Walls are very thin, can hear 2 rooms down. Breakfast had good waffle mix but only other warm option was biscuits and gravy. For the price I paid, I would not come back.

A hook to hang a hand towel would be nice. There was only one hook in the whole bathroom