시마 호텔 쿠타 롬복(Sima Hotel Kuta Lombok)

酒店的環境也很好，早餐很豐富。性價比很高，當時訂酒店以為出去就可以沖浪，但其實還需要坐船去另一邊才可以沖浪，酒店附近的海灘不適合沖浪。前台的小姐姐很熱情，還幫我們租了摩託，我們騎行去了pink beach,有點遠，如果有計劃騎行去的一定要做好防曬，不然很容易變燒豬！

Very nice hotel, everything is clean and professional. I used the spa facilities and had one of the best massage I’ve ever had. I can definitely recommend this hotel!

The room was nice in a good location. However, you need transport as it is isolated. We rented a moped. Also, the breakfast wasn't good. Apart from that it is was a good stay.

Amazing location and friendly staff. This place got everything you need.

İt was so nice experience for me and family. Thanks.

Tolle Lage im Ortskern. Tolle Restaurants und Bars fussläufig zu erreichen. Zimmer ausreichend groß. Sauberkeit gut (Strandhandtücher könnten sauberer sein). Absolut tolle und gepflegte Anlage mit einem mittelgroßen Pool. Für asiatische Verhältnisse Mega Frühstücksbuffet! Kleines „Fitnessstudio“ mit einem Kettlergerät, einem Laufband und paar Kurzhanteln. Personal super professionell und freundlich. Wir kommen wieder!

Lokasinya strategis,hotelnya juga bersih dan nyaman.asri banget.kamarnya bersih.AC nya juga dingin.makanan enak.stafnya juga ramah2.

This is great recently new hotel in Kuta. The location is perfect right in the middle of the bar and restaurant stretch. The room was so comfortable with great pillows and bed. All very clean and room cleaned daily if required. There's a water refill outside the lift on each floor, there's only 3 floors. The pool is big and great for cooling off or swimming. There's a pool bar too. Also a restaurant for your breakfast but also open all day for other meals. The best thing though about this hotel are the staff. I've never been more looked after in a hotel. A massive thank you to Henny, Hendri and Fisky. They looked after us from Henny ordering our omlettes on a morning the way we liked them, all of them bringing my bintang and playing my choice of music. They were friendly, always wanted a chat and to make sure you had everything you needed. Also Moesli would come out of the kitchen to make sure everting was OK,lovely man. The reception staff were lovely too, only name I remember was Baby. 5 stars to the staff of this hotel. Don't miss out.

I recently had a disappointing experience with a hotel's service that I would like to share with others. My partner and I booked a room through Agoda a double bed room for our stay. However, upon our arrival at the hotel, we were given a room with twin beds instead. When I approached the hotel staff about the mistake, they showed me the booking they had received, which indicated twin beds. I was confused and frustrated, as my booking confirmation clearly showed that I had a double bed room Despite speaking with three different staff members, none of them were able to offer a solution and kept telling us this is not their problem. We were left feeling disappointed and frustrated cause the staff didn’t even want to help. While I understand that mistakes can happen, I was disappointed with how the hotel staff handled the situation. It would have been helpful if they had offered to move us to another room with a double bed or provided some sort of compensation for the inconvenience. At the end, after spending hours with them, they finally offer a solution by adding USD60 more to change to another room. Which is totally fine for us, all I wish is they could have offer us hours earlier. Overall, I would not recommend this hotel due to the poor service.