We had a lovely stay at Cas Comte and the hotel does some things spectacularly, but some things need some work. The room was really nice, big and clean. We were allocated in another building which we weren’t aware of. After digesting this we decided it shouldn’t cause us any issue and we liked the room so stayed. However if you are spending a day by the pool and need the loo you have to walk all the way over to your building which is inconvenient (as no toilet by the pool only in your own room) Similarly if you go back to your room with your pool towels and then want to change for fresh ones for a shower - you again need to go to the main building again. Not a big problem but it was inconvenient. The mini bar was a nice touch but there was no info on prices which made us assume it was free - would be good to have some info on this and also around the cost to buy coffee pods for the machine. The room has no iron or board in the room, when I asked for one I was made to feel like I was asking for something incredibly surprising and rare. I worked in Mallorca for three years and know that irons do indeed exist in Mallorca. I don’t think it’s very unusual to want to iron your clothes after they have travelled in suitcases. Needless to say the guy at reception made no attempt to find me an iron. I instead asked the cleaning lady who returned 5 minutes later with an iron which she lent us. Apart from the above the stay was lovely, enjoyed the pool area, the room was lovely and big and the train to Palma really convenient. Would also recommend the local restaurant Tomeu Lassio too as it was superb.
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