stayAPT Suites 샌 안토니오-랜돌프(Stayapt Suites San Antonio-Randolph)

This is actually a nice place to stay and RAYMOND is very nice as well, informative and professional! The lady that answers the emergency line and in the morning is NOT!! VERY RUDE and SHORT with you. Even though my room and property looked and felt cleaned they must’ve had a roach infestation because I found 3 dead roach skins on the floor by the door and couch and on the morning of departure and a live one on the stove.

Front Desk was very impersonal and gave me a room with 2 queens instead of the king suite I reserved. I have a queen at home, so I didn’t bother with trying to fight it. The Room was pretty much exactly as expected. Clean and comfortable, but cold and basic. I can see where this might be good for long term stays with the kitchen and separate living space, but not for an overnight. It’s also very difficult to come and go right now due to construction on the interchange.

The courtyard is a nice touch of greenery with all the construction being down around the building. The suites came with plates, cups and utensils which was is nice that you don’t have to bring your own to use the kitchen. Well designed floor plan for an extended stay away from home.

This property is so cute! It was like a 1 bedroom apartment! Had everything we needed! Very quiet and clean! Wished they were in alllll states! The check in process was very cool! They have a lockbox with your key card if you have to arrive after hours! I loved it!

It was wonderful. The rooms are beautiful and so relaxing. Love that it feels like a home away from home. Having the real utensils, plates and glasses just added to the homely feel. Also, having a stove and refrigerator was an excellent idea. Most ppl always bring food and drinks back to their room and to be able to warm up leftovers because it has been in the refrigerator was the best thing ever.

Had to buy Brillo pad to clean cookware prior to use, 3-4 light bulbs blown, asked to be changed; never happen though they promised they would. Floors dirty. No trash cans at guest entrance so there trash thrown on the ground by others.

We checked in with no problem but found our room was dirty. Text the manager and he got us moved to a new room very quickly. Had to use the app to access door and got a new key cards the next day. But then new cards were not working and used app again as a back up. Then the morning we were leaving, we took a load to the truck and we got locked out of building. Key cards and app would not work. It was quickly resolved again but this was an ongoing problem that I’d like seen fixed before our next visit.

Our hotel stay was an overnight stay, but the room was clean and the beds were comfortable. I appreciate the larger size room with a separate sitting area for watching TV when you are not ready to go to bed. It is great for extended stays since there is a full kitchen for cooking meals. My daughter and I stayed there for a week while showing at the livestock show and it was perfect. Biggest plus was that my truck did not get broken into or stolen!!

Kind staff. Only had 1 luggage cart, which was an inconvenience considering the spread out nature of the property. Deposit is really too excessive. It was almost double what our 2 night stay cost! Otherwise a great experience.