빌리지 호텔 맨체스터 베리(Village Hotel Manchester Bury)

Rooms and corridors are very dark decor and felt depressing and key fobs were constantly not working

Great hotel would definitely stay again, the village is brilliant

客户介紹的，非常好，雙床房，每張床還是雙人床，可以睡四個人，大堂是開放式酒吧辦公地點等、好多年輕人，很適合社交

Receptionist was rather abrupt when I asked her for hel checking in,but she had no problem helping all the lads from football team

We arrived and there was no disability room available to us despite booking and confirming the booking. They were apologetic and offered us a taxi to a different hotel. This was not acceptable as we were there to attend a funeral locally. We live in America and were running on adrenaline as we hadn’t slept for 37 hours at this point. They issued drink and food vouchers while they figured out the problem and find a solution. Eventually the tossed a member of staff out of her room and we moved in. Exhausted.

The hotel took the booking on the morning. When we were about 30 minutes away they called us to cancel the booking as they made a mistake leaving us somewhat stranded.

Brilliant stay, even the night before we left there was a leak in the bathroom. They were quick to assist and change rooms immediately

Check was problematic, you have to pay for parking as a hotel guest and the machine to pay was also problematic

Unfortunately, we didn’t have a good experience at all. We paid nearly £300 for our room so we are expecting a luxury experience and see photos attached to what we actually experienced as well as it being freezing cold on arrival - we had to put a hairdryer on in order to heat the room up as it was so cold. This is completely unacceptable