This hotel really needs some attention! We stayed here over the weekend and left today, Monday, February 19th, and I must say this is one of the worst hotel stays I have experienced in a very long time! For starters, when we arrived the shower had a slow leak, there was a bug on the ceiling above one of the beds, the refrigerator had some sort of residue on it and the lamp in the room was broken and pieced milled back together instead of replacing it altogether! We reported it as soon as we noticed it and maintenance did come and try to course correct the situation, although he stated the shower did not have a slow drain, which I had to show him that it did, then he fixed it. This is alarming that maintenance tried to get out of repairing the shower. The next item was that we heard footsteps all night long above us the first two nights ALL night long into the morning hours. Why are the floors so hollow that you can hear people walking on the floor above?!?! There were people talking and laughing loudly and playing loud music till we barely got any sleep. I reported all of this to the front desk manager Patrick that only offered to move us to another room, after being told by Mia that there were no rooms available. Moving to another room after being settled is not the fix all! Patrick also said that when hearing noise to let the front desk know. Who's going to do that at 1 and 2AM in the morning?? My focus was trying to sleep! He did very little to remedy the issues. The final night, (last night), the person in the room next to ours played their TV loudly all night long and it was still on and just as loud the morning that we left. The walls and floors in this hotel are thin as paper and we will not be staying at this Marriott site again in the near nor far future!!
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