마사 호텔 웰니스 & 스파 캄포 그란데 리스본(Masa Hotel & Spa Campo Grande Collection)

Couldn’t be happier with my hotel choice the staff are super lovely and helpful it’s close by to all metro links and cute coffee shops, the breakfast is totally worth paying for. Would definitely book again if returning to Lisbon. Also has a carpark as parking is so hard to find anywhere in Lisbon

性價比高，酒店員工熱情禮貌，早餐也還不錯，地理位置也還可以，環境乾淨整潔，員工服務態度一般，英文也不是很好

Hotel muito ruim em tudo. Peguei um quarto que não tinha água quente e não tinha como deixar o quarto na temperatura que eu queria. Me informaram que o ar condicionado era controlado por uma empresa e que se estava frio lá fora, não tinha como o quarto não ficar com aquecedor, mesmo o aparelho sendo aquecedor/ar condicionado. Depois quanto a água extremamente fria, me transferiram para um quarto inferior, sem banheira, mas que a água estava numa temperatura mais amena, no entanto o ralo estava entupido e simplesmente o quarto todo alagou. Quanto informei na recepção só me informaram “que pena que sua estadia foi tão ruim”

Hotel un po’ lontano dal centro storico di Lisbona ma è vicino a un bel parco. Le camere sono moderne e pulite. La colazione nella media. Purtroppo mio marito ha avuto uno spiacevole trattamento da una addetta al desktop. E’ stato trattato con sufficienza e oltretutto gli è stato chiesto di pagare una cifra completamente sbagliata. Questa persona nemmeno ha saputo preparare un preventivo corretto! Infatti la mattina dopo con un altro addetto il problema preventivo è stato risolto. Non ci è piaciuta l’arroganza di questa persona. Probabilmente necessita di un corso per lavorare meglio sulle relazioni.

The first room I was given was dirty with spots on the pillows and a stain on the curtain. The soap dispenser had fallen from the bathroom wall. I was sold the room with spa access. However, when I got to the Spa I was told that no rooms have spa access. The spa was just a pool and hot tub with no sauna. All around a disappointing stay.

The property is pretty and the people very pleasant and helpful. Booked 2 rooms and both rooms were set at 30 degrees celsius. Too hot for us, so we went to 24 degrees celsius and no shift in cold air. We were tired and it was past midnight so didn’t ask for someone to look at the AC for us.

Very clean and modern. Good sized rooms. Shower didnt work properly and prices in the mini bar and restaurant bar were extornionate. Didnt top up tea or coffee when they made up the rooms and charged £4 for an espresso coffee using the machine in the room.

Hotel itself is beautiful. It’s clean, aesthetically pleasing and the rooms etc are a good size. Didn’t use the spa. Wanted to but I wasn’t aware before booking that you have to wear a swimming hat which they charge 10 euros for, in the spa. It just made a little less comfortable in my opinion. I had a massage which was really poor value for money. I asked for a back and shoulder massage with deep tissue/hard pressure, but she applied minimal pressure and massaged my legs etc also. Maybe a language barrier and maybe I wasn’t clear enough. But I felt sad handing over 60 euros for this. There was building work being done in the room opposite me so I heard banging and drilling etc a lot in the afternoons and wasn’t warned of this sadly. The hotel- beautiful. Location was a little further from the centre than I’d hoped but Ubers are super cheap and I never found it difficult to get into town.

I was in lisbon on business and chose this hotel due to it location and the facilities. Checked in around 9pm amd headed down the the bar to unwind with a cold beer only to be told that the hotel does not serve alcohol. The hotel is on a flight path with planes flying over from 5am until midnight. managed around 5 hours per night sleep. i would have checked out after the first night but due to the hotels no refund policy i was stuck there. Breakfast was average and was cold on two out of four mornings.