TLDR version based on July 2023 +beautiful location and area + beautiful spa area and big enough gym, nice outdoor area. + for kids lots of events and things to do + breakfast choice (pancakes every 2 days) + nice large pool - Least friendly staff in Slovakia? - Sauna only open select hours: 16:00 until 20:00 -nothing to do in case of bad weather ( since sauce doesn't open until 1600!) - all inclusive dinner is small and expensive for the quality ( compared to other places in the area) - expensive alcohol on site, and cocktails had almost no alcohol in them. Long version we arrived during a terrible week in summer, only rain and 13-18 degrees all week. upon arrival when speaking English to the staff, you instantly get a "we dont like tourists that don't speak our language" vibe. the receptionist was very unfriendly. the room was ok, nice view over the mountains from the balcony. we didn't use this much since neighbors smoked so much ours smelled like cigarettes all the time. the breakfast was nice, they only do pancakes every other day, but overall pretty good choice. dinner was less, nothing bad, but for that price you can get better food and much larger portions. They do have a cheese bar so you can fill up on cheese if you are hungry. if you have kids, this is a good option, for adults do NOT take full inclusive, use your car to go to nicer places. the Spa area is lovely, but it only opens at 16:00 and closes at 20:00 ( when we were there in summer, since you can only eat between 6 and 9, that doesn't leave much time left ( especially if you aren't in the restaurant early, the waiting time takes ages) on our third day, it was 12 degrees and rainstorm ( all mountain access was closed) , we couldn't go out, and we couldn't use sauna because it didn't open, it really felt like a wasted vacation. We booked this hotel because in case of storm we could use sauna, but if its closed.. ( opening times are mentioned on their site though, we didnt think they would actually do it) I only advise this place for people who: speak Slovak, have many kids and don't really care about the food.
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