엘 푸에블로 리조트 & 컨벤션 센터 -

Atrocious facilities. Untrained staff. We had to depart within hours because the stay was extremely disappointing. Unsafe walkways for my elderly parents and children.

Great customer service. Everyone is cheerful, always ready to help with anything. I have been in other resorts and this is the best.

We were very dissappointed . We were supposed to be there from 1/6 thru 1/8 we checked out a day early. The place is deteriorated. Also dissappointed with the quality and variety of the food . The value was not there for what be pay. I went to el Pueblo years ago when it was just el Pueblo . I remember how beautiful it was , how well maintained. The food was delicious . The staff was very nice and did their best.

Everything was so 👍 lots food clean and very polite. I have problem with the room but was fix right away. Lady on sauna spad Victoria so nice person my gratitude for Her. Planing came back again in future. Thank you.

Dont waste your money, not worthy. Good service in bars and restaurants, but no hospitality. I guess no managment there. All about to get more members of the chain but nobody look after members. Rooms are clean but looks very old, i mean overused. Not recomend.

In my opinion El Pueblo hotel resembles the little towns in The Peruvian mountains, have steep and uneven stone streets with picturesque guest rooms well decorated with colorful and Peruvian touches but it’s of course rustic. The beds are confortable and the bedroom are clean and have the minimal you need , It’s cozy but don’t expect nothing extra. They offer buffet breakfast, lunch and dinner and other kiosks with ( sandwiches or yummy ceviche’s on the go, ice cream, etc) and a la cart restaurant, compared to all inclusive around the world it’s a bit different, The check in mandatory 3pm that I found it to late to enjoy the installations and check out at 12pm. The all inclusive is mandatory too and counts starting dinner and finishing with lunch until 2:30pm. people and service is nice, the buffet could offer more quality and flavor for the price. Overall it is a safe, good and descent place to stay but I still think it doesn’t match the price they charged considering the location and food quality let say is a 3.5/5 star place. Still grateful for the service and every worker doing their best!