Planet Hollywood Costa Rica Resort

Excellent I will recommend they try to fix any problem really beautiful place food view all I will definitely came back

PH Costa Rica 🇨🇷 was an excellent experience. The entire staff is very friendly and helpful. I never felt like they were there doing a job. They always made us feel welcome and happy to accommodate us. Very clean and safe, food was pretty good for an all-inclusive resort. Beautiful views and beach!

Loved the welcome drink and clapping when you walk in with the cocktail! Definitely made a great first impression to make us feel special. Resort was very clean and nice. Only cons I would say is poor service at restaurants. You’re going to have to ask multiple times to only get half of what you want. Also there was no air conditioning in any of the restaurants or very very little so the only place you can go to cool down is the lobby or your room. ****** sweating just trying to eat a nice dinner. Lots of elevation so walking from pool to room or to restaurants is difficult. Have to wait for golf carts to get you.

People were extremely friendly. Service was amazing. All the places we ate at were all very good. My only thing I wasn’t crazy about. My A/C in my room was not very cool. And kept popping circuit beaker in the middle of the night.

Safe gated resort, and security guards. Great shows and pool entertainment, not a very walkable resort, you’ll be waiting for the transport carts, sometimes up to 45 min. The restaurants were great and the buffet had lots of options, but everything closes early, not meant for nightlife. activities geared more towards kids and families, no adult only areas to relax. Confirm with the hotel directly for the amount of beds required in your room, ******* does not finalize your request with the hotel. Friendly attentive staff and monkeys on the beach!

We must give a big shout out to the bartenders (Paola, Yassira (lobby/lounge) and Jeremy (The Trainee at the pool) best drinks we had at the resort hands down! They made our experience great! Ultimately, we give those three individuals "STAR CLASS" customer service! STAR CLASS experience...we did not purchase for an additional cost just to have access to make reservations at restaurants and to drink premium alcohol was NOT WORTH IT! In addition, the guest that had STAR CLASS all complained about the food not being good and ended up eating again at the cafeteria buffet. The TIMESHARE guy - Called us as soon as we got in our room and wanted to come and meet us. Ultimately, he is fighting for a promotion and asked us to come to this event for an hour to check out the selling pitch. Before the event occurred that Friday (we arrived on Wednesday), he promised me all these things the resort was going to do for me because my birthday was on Saturday. Before Friday, we felt the resort was not a brand we saw ourselves investing in and ultimately canceled. Do you think they acknowledged me on my birthday, even though, I also informed them that we was celebrating my birthday! So my wife and I ran into him several times after we canceled and he walked by us without speaking so unprofessional. Housekeeping: Several guess complained about items being taken from the room such as medicine. In summary, if you're not STAR CLASS they treat you unfairly and I advise you stay elsewhere.

The staff was pleasant and friendly. The food options were limited and the burger place was infested with flies

It had the best food at an all inclusive resort I have ever been to! The employees were all very friendly and helpful. We had Henry and Pamela for our star club personal attendants and they were wonderful ! The performers they had were amazing . The trapeze and fire performances were really incredible .

This resort is excellent. The property is well maintained, the rooms are updated, and the food is good. This resort is located on a beach and the pool area is awesome. The staff is wonderful and very accommodating. Our favorite waiter was Jeremy. He was so accommodating and always checking in. We had an amazing time at this resort.