We visited in July and decided for a change in scenery from the Leland area. Last year we stayed at the Whaleback Inn in Leland and let’s just say these two do not compare. the Vineyard Inn, the rooms are older, not clean, moldy, and the blinds barely close. The have a “new” cleaning person (that was the excuse) but it goes way past the person cleaning the rooms. As mentioned in other reviews, the location is prime but the location and the upkeep do not match. The restaurant was closed ,supposedly due to staffing shortages which I do not doubt, but still a bummer. We booked for 3 nights mid week and there were very few at the inn. Our 2nd day my son had a medical emergency and we had to head back home 3 hours away. We tried to find the owner for 15 minutes and anyone else we could but NO ONE was around. This was approximately 11:15 in the morning. We wanted to let her know we had to leave. Instead we had to send a text . She said she would not credit us as we didn’t let her know before noon. We tried but as I said she was not around. I do not blame her for not crediting us (although trust me, there were plenty of open rooms) and each person can decide their own business practices. We called the next week to see if we could come back up and maybe have the one night credited back to us as well as staying an additional night and paying. Once again, I don’t fault the owner for saying no, but also know that they could use the business and what good business practices are. To say she was not very understanding is accurate. To say she could have been more understanding is accurate. To say we really wanted to enjoy our vacation is accurate. And to say we won’t be staying there again is accurate. It is too bad, it has potential but for the reasons stated above along with a lack of empathy will keep this inn the way it is. Bummer.
번역