머큐어 르 투케(Mercure le Touquet)

Parfait

Lovely hotel with great, friendly and helpful staff and excellent facilities. Breakfast good, bar area perfect, pool was a real bonus. The room was well designed and beds comfortable for a good nights sleep. The location, whilst about a mile or so from town was good and it was a pleasant walk through lovely woods and magnificent houses. Equally a short drive to just outside town with free parking. Just one downside there was no EV charging points which is a big miss for a nearly new hotel. There was a 300KW charging site a few miles away so we were OK.

Modern facility.relaxing courtyard. Average dining. Understaffed,slow service everywhere. Staff are very good when they serve.

Towel rail fell off the wall above the toilet had anyone been going to the toilet at that time it would have been a hospital visit. We did inform reception who said it would be fixed the next day, it wasn’t. Found a lighter in the house robe. Also a hair clip under the bed. It was a good location for waking into le Touquet. Coffee pods in room were always half full for some reason. Never enough toilet roll either. Bedding is tired. Soap had run out too. They do have bikes but not a seat for children or bikes for children so we couldn’t use these.

We arrived late and received a great welcome from Frank who obtained for us some nice food ( it was 11 pm!!) This is a very very professional attitude .Frank was like all the staff here,full of attention !We love the new spirit with modern fourniture and room was very comfortable.They just opened some weeks ago but feeling is very positive.A large and sunny terrace outside will be perfect for meetings or relax with a drink! Next time we should have a dinner since chef has very good réputation...see you soon for testing the modern indoor pool with counter current!!

Great hotel but a lack of staff.

Trois hotels dans le même bâtiment, partageant les mêmes “services”, tirés vers le bas. Très grande déception au Mercure. Tout à fait d’accord avec un autre avis mentionnant “Franchisé Accor, application approximative de la politique Accor (il faut se prosterner pour avoir la boisson de bienvenue et c'est une, pas deux!). […] mais compte tenu des prix pratiqués, difficile d'être indulgent.” J’ajouterais que je n’ai pas pu saisir mon avis directement sur le dite Accor car je n’ai pas pu obtenir le lien (automatique après un séjour) qui permet de noter la satisfaction

Tout était vraiment parfait, la propreté de la chambre, la gentillesse du personnel, le calme, l'excellent petit-déjeuner. A 5 mn en voiture du centre ville, ce qui explique le calme. Proximité du Spa. Pour les amateurs de balades la forêt y est propice. Seule petite réserve : à aucun moment n'est mentionné le coût du parking. C'est au moment du check-out que nous avons eu la petite surprise : 8€/jour. ça n'est pas bien grave compte-tenu du magnifique séjour passé mais prévenir aurait été appréciable. Sinon, je recommande à 100%.

Hôtel récent. Moderne. Belle chambre avec jus fruit offerts. Très bon petit déjeuner dans une salle lumineuse par les grandes baies. Belle piscine intérieure mais trop froide et manque de siège (juste une dizaine). Il faut la voiture pour se rendre dans le centre ville.