올리바리우스 세르즈 아파트호텔(COWOOL Cergy)

感覺住在星巴克的附加客房，很有趣。家庭房很大，設施也可以，早餐也不錯。

La chambre était très bien, propre. Le rer A est à 15mins à pied ainsi que les commerces. Il y a aussi un lac à côté de l’hôtel, très sympa.

這個酒店比較適合大家，如果是到外面還想燒燒飯的同學，但是有一點大家可能要注意了，這個地方的話，冬天來水會稍微比較冷一些。酒店的裝飾比較偏向於工業風。

停車方便。房間大，但沒空調。早餐難吃。 其他都好。

The floor heating system is not working properly, it was continuing running and caused the floor and room temperature very hot and stuffy. They knew the problem as there is a little old fan provided, it is ridiculous to keep rent out the room even know there is a big ventilation problem.

This was a family trip, and I had booked 2 double rooms. On arrival, we checked the rooms but the temperature was too high. The receptionists and mostly AB was great and listened to our concern by changing our rooms. So, great customer service! The hotel has a great atmosphere and quite modern. The only negative point was related to the breakfast and it’s quality. When arriving for breakfast on the two mornings there was no scrambled egg left and had to require to prepare some more. There was only 2 small croissant left and here again had to ask the staff for some more. There was only 1 yogurt left, so no choice. Staff at the reception need to be more proactive and prepare ahead. I travelled by car and their parking is safe and accessible via a lift. The area is quiet and inside the room is of good quality. Overall, I would definitely return to this hotel for my next stay. But please do something about the rooms temperature and the breakfast quality.

I reserved 2 rooms for 3 nights here, one for me and one for my Colleague, and this hotel charged both to my credit card so effectively i paid for my colleagues room as well as my own. It took a long time to sort this at the reception desk when checking out as no-one seems to know what they are doing. On another note - do not book breakfast here - it is awful. Hardly anything on offer and what is there is very poor quality. not the hotel it used to be since it changed ownership.

Hotel is in good condition and easy to find. Rooms are very clean. On the down side, there is no AC in the rooms, just in the lobby, so tough on hot days/nights. Also, limited food in the hotel or around it for a quick snack/bite.