The staff actually responded to my questions and did so quickly before our stay. Then during our stay they were just as responsive to our concerns. The only problems were the smell when we arrived because someone on our floor had cooked something smelly (to be expected at places with kitchens in them) which went away by the time we came back, and our bathroom door didn’t have a lock. One of the microwaves in the room didn’t work but there was a microwave oven so it was fine 😊 loved the room layout. Also after voicing concerns about these things the staff responded quickly saying they would look into it. Love the curtain between the beds and there was so much counter and drawer space!
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