라플린 리버 로지(Laughlin River Lodge)

객실은 웹사이트의 사진과 같지 않았습니다. 또한 방에 전자레인지나 커피가 있고 냉장고가 방에 없다고 가정한 것에 대한 설명에는 게임 콘솔에 연결할 수 없는 아주 오래된 TV도 있었습니다. 하우스 키핑은 요청할 때 한 번도 오지 않았습니다. 작동하는 엘리베이터가 없습니다. 엘리베이터는 거기에 있는 사람들과 갇혔습니다. 제빙기가 없어서 객실당 1개만 허용?! 프런트 데스크에 불만을 제기했는데 허위 광고에 대해 trip.com을 비난했습니까?

이것은 내가 겪었던 가장 끔찍한 경험이었습니다. 그곳에서 무례하고 완전히 도움이되지 않았습니다. 나는 다시 거기에 머물지 않을 것입니다. 호텔에 도착했을 때 오후 6시부터 아침에 새벽 4시까지 기다려야 내 방에 들어갈 수 있었지만 내 직불 카드로 인해 머물 수 없었기 때문입니다. 카드는 우편으로 새 카드를 받을 때까지 임시 카드였습니다.

택시타고 다니기 편하고 좋았습니다..

good parking

First thing we noticed when we pulled up was NO valet!! Then its a pretty good hike through the ****** to the hotel check in. Checking in went fine but the room was disappointing. Furniture is old, tv is small, no refrigerator, no hair dryer! I wanted to call for a hair dryer and the phone system did not work. When i checked out i told the front desk and she said " Oh, we are in the process of removing all hair dryers!" It was just alot of little thing that we didn't love!

My room was very dirty. The bathroom was gross. There was something spilled down the front of the bathroom counter, there was hair in the bathtub and on one of the towels and the bed. I cleaned it before used it. I left after the first night. My son had the same experience in his room. He went to another hotel after the first night.

I feel like I had a different room then I booked? Classic bait and switch! And what's up with no ice machines? I'm not trying to go to the front desk for a janky bag of ice every hour! With that said!! It's my favorite place to stay in Laughlin!!

The restaurants don’t take phone orders and for Red Dragon, the person placing an order needs to be 21yrs an older which is ridiculous! In addition, the Bighorn Cafe makes the customers that have a takeout order be SEATED FIRST before they place a ‘takeout’ order which makes no sense. Keep in mind, it took an hour to be seated before the takeout order could be placed! This is the worse process and customer service that I’ve experienced.

It was very nice! The rooms to be painted and there needs to be places to plug chargers into. I had reaarange furniture to get to a plug. Otherwise everything was good