벨라 아파트먼트 앤 룸(Bella Apartments & Rooms)

Great flat, clean and well taken care of. Lacking kitchen amenities eg. Hand wash, seasoning etc Will stay again

Beautiful hotel and facilities

非常乾淨且大，房間外風景不錯，價格合適。就是在入住前需要電話聯繫有點麻煩，初次之外都很完美

注意！如果考慮出遊訂這類公寓或者guest house，一定！一定不要用攜程，非常坑人，這類酒店都是自助入住，需要一個四位數的code，但是攜程完全不提供，郵件中也沒有説明，讓我們在酒店外打電話進行的check in 訂的是公寓，房間很大，設施很完善，還帶陽台。唯一的缺點是洗澡時熱水味道有點怪。冰島很多酒店都有類似的味道，不清楚成因。

Broken wc as in the smell was horrible. They tried to fix it but couldnt and didnt want to do anything for us. The floors were very dirty also. Luckily we had changing clothes for our crawling baby. The ladies that answered the phone were very different. Some nice and tried to help while others could berely understand english or Icelandic so i gave up on talking to them. Very sad because we have been there before and liked it.

We had chosen to pay upon arrival. What we didn’t know was that that means that you receive a payment link on the day of arrival. However the payment link didn’t work with any of our credit cards. We spent 1,5 hours on the phone with the apartment hotel remote customer service before getting access to the room. Even though the hotel also concluded that the payment links didn’t work they kept denying us access and asked for a bank transfer instead (on a Saturday night and best case it takes several days to process). The hotel itself is an average budget hotel with a nearby bakery and a really good restaurant in the same apartment block. There are also more restaurants within walking distance.

Check-in was automated and hassle-free. The room was clean and spacious. The location is near the center of town and accessible. I would definitely recommend this place if you are staying for a night or two. I also recommend GK bakery which is right next door.