I stopped here after a very long day of driving hoping for a good nights sleep before a long drive the next day. There was an event happening in the conference room right by the lobby. I’m all for a good party, but a bunch of the kids that were attending that event we’re hanging out in the lobby and on the stairs. The other guests couldn’t even walk past because they were sitting on the steps. It was so loud I could barely hear what the lady at the reception desk was saying to me. I asked her for a quiet room so I could get some much-needed rest and ended up right next to the stairwell , the back entrance, the laundry room, and the pool. After I saw the room she put me in, I went back and asked (more like begged) her to put me in a different room. She said there was nothing she could do, but she had some earplugs I could have.
Needless to say I didn’t get much sleep. It’s super frustrating when you pay over $230 for a room expecting to get some rest which didn’t happen.
The room was very clean, and the bed and pillows are comfortable but it didn’t do me much good because people were tromping up the stairs and doors were slamming for most of the night and I didn’t get much sleep.
I was very disappointed in the way the entire situation was handled. I will not be staying here again.
번역