인기 라스베이거스 레지던스 인 호텔

** 호텔 지역에서 차로 약 10분 거리에 있는 비 게임 호텔. 호텔의 위치는 비교적 조용하지만 시설이 아직 낡았기 때문에 냉장고가 시끄럽고 에어컨이 시끄럽고 방 방음이 잘 안됨. 이른 아침에 쓰레기를 모으는 위생 차량이 있습니다. 소리가 큽니다. 수면에 대한 절대적인 조용한 요구 사항이있는 경우이 호텔을 선택하지 않는 것이 좋습니다. 아침 식사는 비교적 간단한 서양식 아침 식사입니다. 따뜻한 물이나 차를 마시기 위해 단열 컵을 가져올 수 있습니다.

와플 🧇 맛있는 아침 식사 욕실도 넓고, 방도 넓고, 깨끗한 얼음 서비스도 있어요. 하지만 방 안에 있어야 해요. 엑스트라 베드 예약을 요청할 필요가 없습니다. 고객을 위해 접이식 소파를 준비해야 합니다. 출입 시 카드를 사용해야 하는 경우 모든 문에 직원이 있어 도와주어야 합니다. 수영장 문 등 카드키를 잊어버린 고객은 안으로 들어와 막힐 뻔합니다. 109F 😁😁

Pretty nice newish hotel in a good location, although maintenance of the rooms seems to be a bit lacking. For example the toilet roll holder was broken. Experience somewhat marred by one rude staff member. On the morning of 29th February, at about 10 or 11 am, I found that my toilet was not flushing so I rang reception. I just managed to say ”Hi, I'd like to report ...” when the female on the other end of the line rudely interrupted and said ”I can't hear you, you're yelling into the phone”. I wasn't yelling, I was talking normally (why would I 'yell' on the phone??) There was obviously a problem with the volume or something, but she would rather nonsensically - and rudely - accuse me of yelling. This person is obviously not cut out for a customer-facing role.

일반 레지던스 인 후원자로서 머무는 동안 무엇을 기대해야 하는지 꽤 잘 알고 있습니다. 이 특별한 숙박은 나에게 맨손의 필수품만 제공했습니다. 방에는 옷걸이가 2개뿐이었고 ”완비된 주방”에는 한 사람이 한 끼를 먹을 수 있는 충분한 컵, 접시, 그릇 및 은그릇이 있었습니다. 4박을 했는데 하우스 키핑은 한 번만 제공되었습니다! 오후 5시쯤이었는데 하루 종일 밖에 있었다. 나는 여전히 서비스가 필요한 방으로 돌아가서 불쾌하게 놀랐습니다! 저녁을 먹고 나서 화장실에 가사 직원이 내 문을 두드리고 들어가게 했을 때! 도착하자마자 오후 3시 늦은 체크아웃을 요청했고 받을 것이라고 들었습니다. 아이러니하게도 출발 당일 오후 12시 1분에 하우스 키핑 직원이 내 문을 두드리고 있었습니다! 그녀는 내가 그날 체크 아웃하는지 물었습니다! 나는 매우 화가났다! 나는 그녀에게 내가 늦은 체크 아웃을 할 예정이라고 알렸다. 그녀는 괜찮다고 말하고 다음 방으로 옮겼습니다. 체크아웃할 때 로비에서 동료에게 방금 일어난 일에 대해 이야기하고 늦은 체크아웃 기록이 있는지 물었습니다. 그녀는 사과하고 시스템에서 찾을 수 없다고 말했습니다. 그녀는 문제를 관리자에게 알릴 것이라고 말했습니다. 나는 메리어트 리워드 회원으로서 내 체류에 대한 생각을 요청하는 관리자와 일반적인 이메일에서 아직 아무 소식을 듣지 못했습니다.

I've stayed here before, and had a good experience. There are a lot of positives. The hotel is generally clean, the staff is friendly and generally helpful, the room is well-appointed, there's plenty of parking. But, I will NEVER stay here again, or in any of the other hotels in this little cluster. First - I requested early check in well in advance, which I know is not guaranteed, but I also have platinum elite status, and thought they might accommodate me. Arrived at 9AM and did not get in to the room until 1:15 PM. It just seems like they might prioritize getting a room clean when the guest is physically at the hotel already. On a positive note, I did get upgraded. First night, fine, comfortable, everything as expected. Second night, I woke about 4AM to loud booming music. I called the front desk (had to use my cell phone, as the room phone didn't work) and was told they're aware of it, there's a club nearby, and they've reported it. So, since I was awake, I Googled reviews of this hotel and found complaints for the same thing dating back 10 years. Wish I had known, I never would have stayed here. So, I could not get back to sleep. Then I started hearing an intermittent beeping sound, which I reported to the front desk using the app. Smoke detector battery, probably. She offered to send someone up, but it was in my son's bedroom, and it wasn't waking him up, so I didn't want to disturb him with a stranger in his room in the middle of the night. I went to the front desk a little after 7 to sort it out. I was told there is no one on the property to deal with it, but they would put in a request - interesting, that in the middle of the night someone was supposedly available, but not first thing in the morning? Then, I came back to the room and examined the other two smoke detectors. They don't even have batteries! The little drawer where the battery goes is open and empty. That is definitely illegal, and unsafe for everyone in this hotel. Oh, I also inquired at the desk about laundry detergent, since the little hotel store didn't have any, and I forgot to bring mine from home. The hotel has laundry facilities for guests, that's one of the reasons I stay here. I was told they don't have any, they are waiting to get a delivery. So...you're telling me there's no available detergent in the hotel? How do they wash the sheets and towels every day? Someone who wanted to provide great service would have called housekeeping and gotten me what I needed. So, I did my laundry in the bathtub with shampoo. But, back to the smoke detector. How is it that there isn't a hotel policy to regularly replace smoke detector batteries, so guess never have to go through what I did? Seems pretty simple - and safe - and probably required legally. Super disappointed - and incredibly tired!