코트야드 라레도(Courtyard Laredo)

The water pressure was horrible I couldn’t even wash my hair correctly and the water didn’t get hot it only got warm. And at the bottom of the door there was a big gap. I could hear someone walk by

The staff was very friendly and the room had a welcoming environment. The only negative feedback is that the mattress of the sofa-bed had multiple stains.

We chose Marriot because the name and prestige. The personnel was friendly and helpful. However, i was surprised at the smell on the second floor. The carpet smell dirty. Something I never expected in a Marriott. I was also surprise breakfast was not included. The price was equal or higher than several area hotels which include breakfast. The bed was comfortable and we slept well.

Location is good. Price is way too high for the type of hotel. Shower was dirty. Tv channels only partially worked.

Through an innocent mistake the wrong night was booked. The hotel refused to allow us to merely change the night. Marriott has now moved to the bottom of our list for hotels as in never again!!! Orbitz was not much help either as a simple change was made very difficult and ultimately resulted in complete dissatisfaction. We tend to use Orbitz less and less ...

The young man who checked me in, I believe his name was Kevin, was patient, kind and very helpful.

Everything was good except when you walked into the room, there was a slight smell of dirt. Maybe some Air fresheners in the room would help.

Overall the service was very good; all the employees were friendly and knowledgeable about the hotel and any requested accommodations. The Bistro was a nice option; I enjoyed the cheeseburger and fries.