Condo in Mactan Newtown with Pool and Beach Access

No hot water. No cleaners. Reception was useless in calling maintenance. Washing machine leaking, air conditioner in room leaking which caused minor flooding in the room and kitchen. Brown out lost power to the room with no backup generator. Had to leave to room because of no power. Very disappointed with this hotel.

We spend over 5 hours in hot, humid lobby of building waiting for owner of condo to arrive with key as they don't allow the staff at site to keep copies to attend to the needs of the guests. The room was filled with bugs. The television was unusable because all the batteries for the remotes were either dead or missing. No internet available at the time of renting. The place could be/should be very nice.... It is in high quality building same area around property is very modern and high class.... But taking care of guests is not too priority for the owners of this place.... And if they don't like renting to ******* guests they should just take their property of the site instead of complaining to guest about how long it takes for then to get paid.

Nothing did I like