더 웨스틴 베어 마운틴 골프 리조트 & 스파, 빅토리아(The Westin Bear Mountain Golf Resort & Spa, Victoria)

房間設施比較新的，很滿意。酒店是和高爾夫球場一起的，在山裡，環境清幽，早餐是自費的，停車費也要自費

周圍環境確實不錯，畢竟怎麼説也是在山上，但是我們去的時候本來想吃brunch，但是在裝修的原因，沒有吃上，這個有點小遺憾，而且當時樓下在裝修，早上起來很吵

風景好， 設施：新。 衞生：好 服務：好

房間很乾凈

Every staff member we came in contact with was exceptional - very polite, always greeted with a smile & willing to help if needed. I have to say, the bellmen in particular are extraordinary - always so happy & kind and go above and beyond. We love staying at the Westin Bear Mountain. The only thing I can think of that could be better is the labeling of gluten free and other allergens when dining on NYE but all questions were answered promptly and clearly by staff members. We can’t wait to come back.

The service was absolutely lovely and the beds were very comfortable, but otherwise…meh. Amenities are brutal, keep expectations low (don’t hope for a hot tub, it’s a cold, dingy old mineral pool, not sure why it’s even open in the winter?). Outrageously expensive pet and parking fees, especially without underground parking. The other hotel on Bear Mountain is lovely, stay there if you visit.

Asked for a 30 minute late checkout was told its 50$/- per hour. Asked for a room with better view as i was on my a birthday vacation. Was sent to the wrong room was made to swtich rooms and didnt do anything little to make it up Was told its 50$ additional said yes. During checkout was charged 50$ per night. Not good service..not recommeneded. I have been to mulitple resorts and such little things enhaces your experience and stay....and they did not check any box. Atleast be sweet...

I thought the cost of parking was a bit overpriced considering there were no other obvious options. I found out the next day there was free public parking, but it wasn't obvious that this was also for overnight. It isn't easy to get to Bear Mountain other than drive your own car.

I like the hotel nd services but we are very disappointed by the change nd cancelation plicy both the hotel nd ******* ran from their responsibility nd we are hanging between so we do not know we can book this hotel in future even the hotel is very good because they refused to understand our emergency even. We just want a small change