The hotel facilities were fine, average for the price range. The staff was friendly, helpful. I booked two stays a week apart, minutes from the Portland Airport for a family trip to Hawaii. On the first visit the hotel shuttle was great, came within a few minutes. Took three trips on it during that stay—my arrival and back to the airport to collect arriving family members, all was well. On the return trip I needed to take the shuttle back to the airport to catch an intercity shuttle back to my home city Eugene. The desk said “It’s already on its way” I waited half an hour, no shuttle. Quite a few people were waiting for it by now. Releasing I would miss the other shuttle’s boarding time, I called for a private Lyft back home. I think I will do this when flying from PDX from now on. It is less expensive overall (hotel stay, intercity shuttle) Also very comfortable and exact timing I needed. Another caution: This was NOT the Aloft hotel’s fault but I accidentally booked the stays on a third party site. It looked like I was on the hotel’s web page except for tiny print in the upper left hand corner. It added a total of $160 to the stays and makes it impossible to cancel the stays even weeks before. I see this happening more and more. Be careful out there.
더 보기