Sooo let me START by saying I used to LOVE THIS HOTEL! This hotel used to be considered 5 stars to us when we started staying here from 2009… this all changed last week when I checked in on Wednesday.. I check in, go in the room and I see there’s a light flickering non stop.. the sheets are OLD!!! with stains. But the thing that hit me first was the smell of MOLD!!! I checked everything and couldn’t find the mold until I looked in the A/C. Full of mold. By the bed ? A ROACH. the toilet ? My 6 year old screamed “mommy that looks like poo stain”.. we called down to report the strong smell of mold. The lady downstairs said “would you like to move to the 5th floor?” I asked “will it not smell like mold?” She said “I will go check and we will move you after I’ll call back”. Okay… we SAT ON THE COUCH alllll night. Sat so long we fell asleep… never got another room. I was pissed. Waste of money. No good sleep… to top it off ? no microwave in the room. I called for room service and was told “we don’t have no cooks.”…. SERIOUSLY? Then take the room service cards OUT of the rooms! … wait for it……For breakfast? Years ago they had eggs, bacon, biscuits and grits etc… that morning ? A few cups of cereal, some coffee, juice and brown bananas.. WHAT!!? After they were so excited to tell me about “complimentary breakfast”… keep that. I took pictures just in case they needed proof. Never EVER have to worry about me staying here. The absolute worst experience ever. You’d be better off going to a cheap motel!
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