Milford Hall Hotel - Hotel under Renovation, New Bedrooms from 01st June

建築有一定歷史了，還是古董的鑰匙連房卡都沒有😅。房間不是特別乾燥，好在當天氣温不高，要不房間應該能悶熱。早餐雖然都是那些種類，這家到底是餐廳味道還是可以的，服務也熱情。總體還行吧，離Salisbury火車站有些距離，打車5鎊多吧。

Property is under going renovation - it’s a little shabby. It was clean, staff helpful, but noise outside room and from room above.

Parking was an extra £9 hidden cost - a lot of repairs going on in the hotel - night porter Frank a true gent -

Great place to stay, £9 parking really? Place is going thru referb which did not distract from stay but not mentioned on website.

Hotel in good position, friendly staff but the room was freezing! I was so cold I had to sleep in the bath robe provided

Rooms and hotel in process of being updated. Good stay though and be nice to see upgrades when done.

The pros -Duty manager gave us a 30% refund and a bottle of red wine. -Supportive staff. -TV in room had all the apps you’d imagine on a modern LED TV. We ended up watching Netflix ;). Breakfast was cheap and of a good standard. The cons -The hotel is quite dated. -Heater is on a timer, so when we checked in, it was a cold and damp room. -wall mounted temporary electrical heater sounded like a jet taking off and made the walls vibrate when on. -Hot water for bath and shower wasn’t really a thing. But hot enough in the sink. I felt that the price charged for the room isn’t realistic. It felt very much like a budget motel although photos would have you believe otherwise. It was cold and damp. So much so that I went to the front desk and made a complaint. The duty manager came to my room after 5 min and offered a refund and a bottle of wine which was very kind and appreciated! Manager explained that the rooms were being upgraded. I just felt a tad cheated as I booked this hotel due to its proximity to Salisbury town and based on the photographs. This is either a hotels.con issue or honesty of the hotels as this has happened a few times now. Would I stay at this hotel again - no, however, if the rooms were upgraded then I would based on the staff and proximity.

The location was brilliant for the town. We had no toilet roll in the rooms. The staff seemed immature and didnt really know how to handle the hotel - ie quoted wrong prices for breakfast and were asked 3 times to bring milk to room and they still forgot. We had a baby (they knew, as cot requested) but they put us on the top floor with no lift and nowhere to store buggy. The hairdryer almost caught fire and there was a large party in the hotel until the early hours with DJ music playing. I would not recommend this hotel.