레이크사이드 호텔 검색

Absolutely NO!!!! I stayed here trusting the best western brand. From immediately after we checked in until our early departure nothing but red flags. We attempted to stay here thinking we didn’t need a whole lot of frills this trip because we had a busy schedule. There were ants to the point of having to brush them off my water bottle as we were bringing our stuff in . After we got settled I went to move my bag and two large roaches fell off it. Called the front desk who offered to put me on the second floor because “ground floor is easier to access for roaches” *** at this point it’s 1am amd kids are tired I requested to be able to cancel the rest of our stay without penalty. I was told the GM approved that but would not issue any rewards points for the inconvenience. Disappointed but whatever. After that my card was still charged and no one could tell mem anything kind of played hot potatoe with me until I called corporate. GM never called or conveyed any apology for charging my card or is having to move but he did supposedly respond to my customer care ticket. Bottom line Don’t stay

호텔의 위치가 시내에서 멀리 떨어져 있지만 운전하기 매우 편리합니다. 그 옆에 주유소가 있습니다. 기름값은 비싸지 않습니다. 숙박 환경은 일반적으로 동일합니다. 우리가 예약한 큰 침실은 금연실이 아닙니다. 내부의 연기가 매우 큽니다. 밤에 잠을 잘 때 연기가 나는 것 같은 느낌...

숙소가 리노베이션을 하고 있어도 좋은 숙박이었습니다. 직원들은 친절하고 수용 적입니다. 현금으로 보증금을 지불하는 것이 좋습니다. 체크 아웃시 즉시 반환 할 수 있습니다. 보증금이 환불되기를 기다리고 있습니다. 오전 10시 40 분에 22 일에 체크 아웃했으며 정오 25 일에는 여전히 보증금이 내 계좌로 반환되지 않습니다. 나는 깨끗한 사람이고 체크인 할 때처럼 방을 떠났습니다.

우수한 고객 서비스

I’ve stayed at this hotel several times while visiting family in the area. Decent hotels aren’t easy to find in this area. This place was the best I could find for a somewhat reasonable rate. This time around I stayed for three nights and noticed how it’s gotten far too dirty to be acceptable. The bed and linens were fine but the couch needed a serious cleaning. The carpet was vacuumed but it desperately needed a good steam cleaning. The hotel manager really should take a look in the rooms from time to time to make sure dirt and stains are being cleaned. There was cockroach on the bathroom floor on one of my midnight bathroom visits. I wore sandals from then on while in the room. I realize cockroaches can be anywhere but it was still a little alarming. The parking lot can be just plain ridiculous at times. The lot behind the hotel backs right up to a homeless encampment so I didn’t feel comfortable parking back there. The front parking lot gets inundated from customers going to the Inn N Out burger drive thru next door from late afternoon until well into the evening. The endless stream of cars block the parking spaces so it’s extremely difficult to park at this time of day. Three nights cost $710 for just one person! That’s far too much money for the reasons listed above! I won’t be back if things don’t improve. On a positive note, the front entrance staff was great. They were all very warm and welcoming! The bed and pillows were very comfortable. They also have breakfast which was fine and good coffee which was appreciated!

방에 냉장고와 전자레인지가 있는 표준이 없다는 것이 실망스러웠습니다. 그 외에는 매우 깨끗했습니다.

The check-in and check-out processes were efficient , and the front desk staff were courteous. Navigation to the room was straightforward due to the property's manageable size. Although the room had a slight residual smell of smoke, the staff accommodated my request for a non -smoking room by having me sign a form. While there was a minor issue with towel replenishment , the staff readily assisted when requested. Despite the hotel's location outside the city center, convenient motorway connections facilitated easy access to key attractions. Overall, it's a suitable choice for those seeking comfortable accommodations without luxury amenities. The bed Wi-Fi, and breakfast met my basic needs satisfactorily .