레이크제네바 Element Massage Studio 근처 호텔

내 파트너와 나는 2022 년 9 월 말에 코브에 머물 기회가있었습니다. 호텔은 매우 넓고 각 객실에는 귀엽고 아늑한 분위기가 있습니다. 우리는 도움이되지 않은 프론트 데스크에서 Maddy에 의해 도움을 받았습니다! 그녀는 우리에게 많은 레스토랑과 활동 추천을 줬다. 그녀는 놀랍게도 제네바 호수 보트 여행을 추천했습니다! 우리는 확실히 돌아올 것이다!

This condo/hotel is a great place to stay in Lake Geneva. This was our third stay there. Very clean. Full kitchen, separate bedroom, dining table, nice size living room with a fireplace. Has cable tv but no streaming services so we couldn't sign in to our Netflix service but we had great weather so we weren't in the condo for any length of time. The bathroom has a double wide jacuzzi tub/shower combo that would be great to have in the colder weather. They provide a full buffet breakfast served in the main floor breakfast room. There is also an indoor pool but we didn't use it so I can't comment on it. The hotel personnel are very nice and really care if you're enjoying your stay. Mill Creek Hotel is less than a block from Geneva Lake and less than a block from the main street shopping. Ideally located and Parking is free!

We just love harbor shores it's the best hotel in lake Geneva for the cost and when we come back we will only stay at harbor shores hopefully the next time we will get a lake view room on the top floor thank you Stephen A Vainer

Ms. Emmy was very helpful during my stay. She has excellent customer service and professionalism. She made sure that I was satisfied with what ever I needed. All together, I loved my stay at the hotel because it is very comfortable and clean!

The stay at the hotel was good and I have no complaints there. However, after I checked out and left the hotel, I noticed the amount of my bills was different from that on my reservation email by about $26 more. It's not a big amount and I thought it was probably some honest mistake made by the hotel staff when I checked in because she had to change our room type due to the room type we reserved not being cleaned yet. So for the next two days, I tried to reach out to the hotel, left voice messages to the hotel manager twice, and got NO responses whatsoever. I then reached out to Marriott's customer service and filed a case there. After waiting for almost a month and talking to three different customer specialists (who were actually very helpful), the case was still NOT solved! At one point, the hotel told the specialist that they have refunded me , which was a lie. As of today which is about almost a month after my stay, I reached out to Marriott's customer service again and the specialist reached to the hotel. Guess what, the hotel told her it was just some temporary incidental hold on my credit card and I should wait longer for it to drop. Well, it has been a month and I really do not think incidental hold will hold up that long on my credit card!! At this point, I feel like the hotel just does not want to deal with this situation so they make up whatever reasons to keep me wait and wait till I am tired of following things up. SO...if you decide to stay in this hotel, please be careful with the bill when you check out while you are still there. Once you leave and if you catch a problem, good luck (:

The views were exceptional and we loved the soaking tub. The bed was comfortable and the minibar was very convenient. Water was a bit hard but not much can be done there. Would have liked some more fresh breakfast options via room service but there is plenty nearby. Wonderful experience and we will definitely be back!