라구나 니구엘 Beacon Hill KinderCare 근처 호텔

매우 깨끗합니다. 넓은. 편의 시설은 훌륭했습니다! 아침 식사에는 Covid 예방 조치가 있더라도 매우 좋은 옵션이 있습니다. 세탁 시설. 합당한 가격의. 훌륭한 위치. Dana Point 및 Doheny State Beach와 가깝습니다. 음수만....A/C가 더 추울 수 있습니다.

When we arrived at check-in with our family of 6, we were told that we would not be given connecting rooms as promised over the phone. After a very long wait, they put us in 2 rooms not even close to each other. On top of that, it was the garden view, with the pool closed for a private event and preparation for a party. We would have to wait until after 5 pm for one of the rooms to be cleaned. They allowed us to access the double bedroom. When we walked in, it smelled like sewage. I called the front desk and asked to speak to the manager. She was accommodating and moved us to the club level - 2 rooms not next to each other. Yippee. Again, this is annoying when you have packed your bags a certain way, you have small children, and you know you will have to walk up and down the hallways to borrow items during your stay. The club level was a nice way to make up for the mishap. The food at this hotel is outrageously expensive. The club level has a full bar and lots of small bites throughout the day. The club-level hallways get a lot of traffic, and the carpets are always dirty. Food, hairballs, and paper trash were all seen. We had a nice rest that night. Going into day 2, we contacted the front desk to see if they had the connecting rooms as promised. They advised us that we needed to get out of our rooms immediately so that they could be cleaned for the next guests. They would store our luggage all day until our rooms would be ready. I mean, what terrible Customer service. We said that we would not be leaving the rooms we were paying for and that we would not let them store our luggage. The hotel ended up putting us in connecting oceanfront rooms after lunch. We had to leave the beach to come change rooms. Annoying, but a better situation for our family. The hotel is overcrowded. They can't keep up with the demand. Our shower doesn't drain. Stains on the carpet. Stains on our blanket in the closet. The valet costs $70 a day. It is always backed up. Be prepared to wait. 45 minutes wait to get ice delivered to your room. The guests below are smoking on their balcony. This makes it hard to smell the ocean or open your patio doors. The pool area is not clean. Cups, old towels and the pool looks slightly green. The basketball and playground areas were dirty with old cups and food containers. The beach is okay if you don't mind watching surfers. If you like to swim, you have to walk down to the public beach area. The lifeguards will remind you all day long. But, you feel like a rockstar when you don't have to carry all that beach junk down to the beach. They have everything you need! We have stayed at other Ritz hotels and know that this is not typical. We hope that they can make some changes before they lose their reputation.

호텔은 매우 깨끗하고 아름답습니다. Dana Point와 해변까지 도보 거리에 있습니다. 욕실에는 자쿠지 욕조와 TV가있는 객실은 업데이트되고 깨끗합니다. 직원들은 매우 정중하고 도움이됩니다. 아침 식사 승무원은 친절하고 방은 흠이 없으며 음식은 손이없는 팬케이크 메이커와 함께 전형적인 음식입니다. 우리는 온라인 예약, 잘못된 호텔에 도착, 약간의 잘못된 정보를 제공하는 작은 문제가있었습니다. 우리가 BW 마리나 쇼어스와 전화로 연락을 하게 되면 그들은 항상 해결책을 찾아서 문제를 빨리 해결하기 위해 노력했습니다.

비즈니스를 위해이 특별한 호텔에 왔습니다. 오렌지 카운티의이 부분이 꽤 불임이라는 것을 알고 무엇을 기대해야할지 확실하지 않습니다. 그러나 내가 머무는 동안 꽤 만족하게되었습니다. 그러나 호텔에 도착하는 방법은 호텔 자체를 약간 혼란스럽게하는 것이 좋습니다. 객실은 침대가 꽤 편안하다는 것을 의미하며 훌륭합니다. 이 숙박 시설의 직원은 실제로 무언가입니다. 로간, 월터 & 라파엘을 포함한 프론트 데스크의 팀에서 리사 & 체릴을 포함한 옥상 바에서 팀까지이 호텔은 훌륭합니다. 비즈니스 요구를 위해 다시 여기에 멈출 것입니다.

이 호텔은 편안하고 조용하며 훌륭한 수영장이 있으며 잘 관리되고 깔끔합니다. 나는 친구 생일 ....을 축하하기 위해 친구들을 만났고 그들과 즐거운 시간을 보냈습니다 ... 나는 확실히 다시 놀 것이다.. 너무 재미있다..

산불이 긴급히 대피했기 때문에 Ctrip에서 예약했으며 3시에 머 무르지 않았습니다. 전염병 기간 동안 방은 봉인을 청소하고 스티커를 붙였습니다. 알코올로 소독 할 때 청소 전에 소독되었다고 느꼈고 리모컨에서 냄새를 맡을 수있었습니다. 주변에는 스타 벅스가 있으며, 몰과 멀지 않은 슈퍼마켓이 있으며, 5 번 고속도로를 통해 입구와 출구가 있으며, 주변 지역은 분명히 좋은 지역입니다. 주차는 무료입니다.

이 아늑한 여관은 산책할 수 있는 곳이 많은 해변 바로 옆에 있습니다. 그들은 또한 유료로 개를 수용하고 우리 개는 발코니에서 바다 전망을 좋아했습니다. 방은 깨끗하고 우리는 여기에 머무르는 것을 정말로 즐겼습니다.

Do not stay here unless you want bedbugs and terrible customer service. I have stayed over 500 nights with Marriott and the condition of the hotel along with the attitude of the staff are hands down the worst that I've ever experienced. While I realize that anyone can bring in bedbugs, this hotel was filthy, so I shouldn't have been surprised, and given the staff's lack of a reaction, I can only assume that this was not unusual for them. I captured a bedbug in the plastic garbage bag to show the staff and they were condescending and downright rude. The travel agency my company uses has blocked this hotel as an option and I would encourage anyone reading this review to do the same. There are plenty of clean hotels in the area that are similarly priced.

매우 편안하고 매우 감정적입니다! 해변에서 콘센트가 매우 편리합니다. 아침 식사 선택 및 무료 주차가 없습니다. 가성비! 로스앤젤레스-샌디에이고를 위한 탁월한 선택!