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We have just finished staying here for 4 nights and we could not fault it.  The staff were very friendly and incredibly helpful, especially Ernesto who went above and beyond. He is incredibly good at his job and made us feel like nothing was too much trouble.  We were upgraded to a king room as it was our honeymoon and also got a free cake, which was a lovely touch.  The food at the restaurant was delicious and reasonably priced(we ate there every night). The breakfast was great, all the usual stuff,  fruit, pastries, bread ect but you could also order eggs and omelettes. There were also two types of pancakes and french toast. Free tea, coffee and water all day. You get some free water in the room daily and a little chocolate. We even got some Christmas biscuits as we were there over Christmas. The gym was the best equipped hotel gym we have ever used. The spa area was beautiful and I also had a massage which was fantastic ( 60 dollars for a 90 min sports massage). My husband did the death road mountain biking trip and I stayed in the hotel for the day, it was such a relaxing day after 6 weeks travelling.  The hotel is located around 20-30 minutes outside of the centre. This was perfect for us as it was in a quieter area and we got in easily using a combination of Uber and the cable cars (which is a must do in la Paz).  We absolutely loved our stay here and would recommend this hotel to anybody staying in la Paz.