We had toilet problems and asked for a plunger…20 minutes later we still did not have one and the toilet was overflowing onto the floor rapidly. We called again and the manager was angry no one had delivered one yet, so then a maintence man shows up to clean it, but just mops things up with dirty cloths. He leaves and there is still water, chunks of toilet paper all over the floor, and dirty rags left. We reported it and the manager apologized and sent someone to clean it up correctly and sanitize. The rooms over all were run down and not cleaned well (q tips and trash between furniture). It was very disappointing for a holiday inn!
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