애스턴 쿠팡 호텔 & 컨벤션 센터 후기

숙소 답변: Dear Mr.Zen,Thank you for staying at Aston Kupang Hotel & Convention Center We are delighted to know that you appreciated the service level of our teams.I am sorry to hear that your room didn’t meet your expectations.I agree the rooms are cozy and our AC was malfunctioning during the dates of your stay.We have since installed a new unit to remedy this issueMy apologies for this inconvenienceWe hope to have the chance to welcome you again.Best regards, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Ibu/Bapak Guest User, Terima kasih banyak buat ulasannya yang sangat berarti buat kami. Besar harapan kami untuk bisa bertemu kembali dengan Anda dikunjungan berikutnya untuk menikmati pengalaman yang lebih menyenangkan lagi ke depannya. Salam hangat,Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr/Ms.Guest User, Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr. Calvin,Thank you very much for your valuable feedback. We are very sorry for the inconvenience during your stay regarding those cases above. We have discussed regarding these cases with department concern to take action soon to anticipate these things happen in the future. For rooftop bar was closed for certain days due to some maintenances or project. We will give more paying attention to the guest satisfaction & make all the guest feel comfortable during their stay. We are waiting for your next visit to have more beautiful experience with us. See you & stay healthy.Warmest Regards, Nugi A. NugrahaGeneral Manager

숙소 답변: Dear Ms.Tjandra, Lina.Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr.Waelty, Samuel.Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Warm regards, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr.Fauzan, Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr.Michael, Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr/Ms. SoeTraveler, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Warm regards, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr.Sugiarto, Iwan.Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Mr. Satria, Thank you very much for your valuable feedback. We are very sorry for the inconvenience during your stay regarding the parking system. Just to inform you that all our inhouse guests are free from parking charge. The only thing you do is just registered your vehicle at the reception when you check in. We will inform all the guest when check in to avoid missing this kind of situation. We will corporate with parking team to give more attention to the guest who park their car in the hotel. It will make our guest more comfortable & easy to access. We are waiting for your next visit to have more beautiful experiences with us. See you & stay healthy.Best RegardsNugi A. NugrahaGeneral Manager

숙소 답변: Dear Mr/Ms. Guest User, Thank you so much for this lovely review.You are now part of Aston Kupang Hotel & Convention Center story.We hope you visit us again soon ! Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Hello Mr/Ms. Travellingcow, Thank you for taking the time to write to us.First of all our sincerest apologies for the inconvenience you experienced.We always strive to give the best service to our guests and we are sorry that we did not meet your expectations.We will make sure we share the feedback with our staff to ensure it doesn’t happen again.We hope to see you again soon to change your expectations.Warmest wishes, Schoniya HutsimPublic Relation Officer

숙소 답변: Dear Ms.Ayu.Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Warm regards, Schoniya HutsimPublic Relation Officer