Golden Eagle Summit Hotel Kunming

這次來雲南帶家裡人遊玩兒，最後一站選擇在昆明，入住金鷹廣場酒店，主要是看中絕佳的地理位置，距離昆明老街，南屏步行街，南強步行街都很近，入住時候看帶娃免費給升級了花園房，自帶的小花園很漂亮！房間挺大的帶有浴缸，衞生做的不錯。早餐挺豐富的，還有特色米線餌塊，茉莉花煎蛋，都很好吃😋門口的工作人員Andy幫忙給拿行李以及送機時候放行李，服務非常贊，下次來還要住這裏！

因為住過一次金鷹廣場酒店，體驗感不錯，所以回程時還是選擇了這裏，但是這次感覺不是很好，前台服務員貌似心情不好，全程黑臉，餐廳在哪裡，從哪個電梯上樓等等都不告知，雖然之前住過，也都知道，但是這些都是最起碼的服務，心情不好不能帶到工作中，因為會影響客人的心情，希望能改之

非常棒的酒店。無論是環境、衞生，還是設施感覺都非常好。尤其是大堂客服專業，行為舉止規範，餐廳和客房服務人員彬彬有禮，餐食可口，早餐品種豐富。酒店地處昆明中心。無論是是去老街還是金馬碧雞坊、翠湖公園都非常方便。地理位置優越。有免費的地下停車場，進出快捷，停車場保安工作負責，熱情。點贊！

提前預訂的房間，價格不算高。住得也挺舒服的，房間寬敞、乾乾淨淨。附近吃的、逛的都挺方便。臨走時遺留一件體恤，大堂經理Cindy幫忙收好、寄出，非常感謝。昆明是個讓人流連忘返的地方，氣候好、人好，有機會還要來！

優點：1.酒店位置很好，周邊商業繁華 2.前台服務周到 3.房間設施齊全裝配也不錯，房間面積也很大 總體來説是一家中規中矩的五星酒店體驗不錯。

這次選擇金鷹廣場酒店，兩個原因，一是就在南屏街附近，逛吃逛吃，方便。二是房型正好符合我的要求，孩子13歲，選了親子主題房，一家三口睡正合適。送了小吃，小童洗漱用品。

I thought this hotel was good value for money, considering its 5 stars and location in downtown Kunming. The room was spacious and the bathroom was well appointed, with a lovely bath(with very hot water which I often find lacking) and a shower with great water pressure. The only downsides were that I found the room itself(not the bathroom) to be a bit outdated in terms of the fixtures and fittings. Also, the gentleman who checked me in wasn’t particularly friendly. He couldn’t speak English(which is not a problem at all, although I would expect it in a five star hotel) but he didn’t say a word to me throughout the entire check in process until he gave me my key. There’s much more to communication than just language and I felt his customer service skills were a bit lacking considering his position on a reception desk.