고쿨람 그랜드 리조트 & 스파(Gokulam Grand Resort & Spa, Kumarakom)

Hi, It was a real splendid experience of 3 days stay in Gokulam Grand. The ambience of the property was 'Amazing'(Neat & Clean). The 'Hospitality' of all staff's right from reception, restaurant, house keeping was 'GREAT'. Especially while having food, they frequently asked us about our food experience. The Chef was very friendly & listened to our minor suggestions with care. The quality of food was excellent, bit expensive, but worth paying for it. We loved the Kerala special item like 'Matta Rice with Ulli Theyal'. It was 'WOW'. The 2 meal option complimentary plan was an economical one. The spread during dinner buffet was good. One suggestion is that, 'Please include all 'Regional TV Channels' for our time pass after we enter room. Only few were there & upon request we were given with few option to select our channels. Overall it was a WoW experience & will give 4.5 / 5.0 rating. K.SenthilSai Room No. 511 & 512 Stay Period: 30.05.2024 - 02.06.2024

A wonderful First time Stay at the Beautiful Gokulam Grand Resort and Spa Kumarakom in Kerala. Beautiful Architecture and Location, this Resort steals your heart away. The Morning Yoga Classes held by Mr Shibin were so interesting as he made us understand the difference between Real Yoga and just Yoga Postures via connecting the Body n Mind with Happy Breathing . The Ayurveda Spa has good Therapists to help you relax and rejuvenate. The Resort arranges a Complimentary Sunset Cruise every Evening at 5 pm in a Shikhara ***** the scenic Lake Vembanad Lake . An Evening Tea n Snacks fill you up before the Cruise and you get to meet all the Guests of the Resort. The Chef Cooking Demos are interesting followed by the Evening Cultural Shows which include Dance and Music Recitals of Kerala performed by the talented local Artists. The Meals are delicious and have a lot of Variety . The Hospitality of the Young Staff like Dipu, Jholmol. Indrajit , M.P is endearing. The Entire Staff was very curteous and helpful all throughout our stay. The Managers Mr Rejimon etc the Trainees like Yashwant were very helpful and responsive as was the Housekeeping Staff. The LakeView Rooms were very clean and comfortable and had a Great View too. Definitely coming back again to Gokulam Grand Resort N Spa Kumarakom whenever we visit Kerala again. Will recommend it to all my Friends too. Had a really wonderful time here from 8th April to 11th April 2024 .

When it comes to Gokulam Grand Resort & Spa, Kumarakom. I don’t think I’ve ever had a more enjoyable experience at a hotel before. The staff were so attentive and catered to our needs consistently. The rooms are stunning with amazing views. Activities were a one in a life time experience, from the house boat tours to paddle boating within the resort itself. I can’t express enough the joy my family got staying here and no matter the time you spend here, It truly will never be enough

We only came for one night as part of our tour, the hotel does not serve alcohol which wasn’t a problem for one night, everything was near on perfect except the usual people in the pool with street clothes and people in the restaurant inappropriately dressed but no one says anything. We were next to 4 rooms full of screaming kids, and our only dinner was completely ruined by these unruly children.They hung out all their washing outside their rooms, it looked like a Chinese laundry ! We mentioned it and then were offered a better room but it was a double and they would have put in an extra bed, we declined as we’d already unpacked, you must have known that this was the case at check in, so you could have offered us it then or even two separate rooms. I was asked to give positive feedback on checking out & I said our dinner was completely ruined, and the lady just laughed, hopefully she misunderstood me.

Must stay. We came around 45 people together I have never experienced such impeccable, caring, thoughtful and delightful service at any hotel. The staff make you feel at home and anticipate your every need. Really who escorted from the reception to our room Mr Yaswanth was explaining with smiling face after he's caring about our group in the sunset cruise . Literally we feel like personalized service from him.facilities are top notch, the rooms are clean with beautiful views and the food is excellent. Highly recommend - but we already planned in thrissur that's why we moved from there orelse i love stay over there such a beautiful property with beautiful staff .

I visited Gokulam Grand Kumarakom with my children earlier in April 2024 and want to make a specific mention of the delightful experience I had at this resort. Thanks to late arrival of the flight, we reached the resort around midnight and was given a warm welcome ***** with a hassle-free check in experience despite the late hour. We stayed at the Premium Lake View Villa and the room and bathroom was well appointed and spacious with a nice balcony that overlooks a lagoon coupled with a magnificent view of the Vembanad lake. The room was very well stocked and I noticed that the housekeeping staff serviced the room twice in a day which is a delighter. The property is beautifully landscaped and is fairly self sufficient with a game room, fitness center, spa and ayurvedic treatment facility, hammocks in the lawns and a cute little lagoon. The highlight, however, is the exceptionally warm staff and prompt service that makes you feel at home and taken care of, despite the hot and humid weather. (April is not exactly a great time to visit Kerala anyway!) We took the yoga class that is conducted each morning, played carrom and chess, went cycling and kayaking and even took the sunset cruise – all of which was organized by the resort. Additionally, we also took a couple of treatment sessions at the Spa and between the efficient staff and a warm ambience, it was definitely a rejenuvating experience. And so, if you are headed to Kumarakom for a relaxed vacation, I would definitely recommend Gokulam Grand and there is really no need to step out of the resort at all during your stay. Last but not the least, was the generous buffet spread at the restaurant both at breakfast and dinner which has something for everyone…north indian, south indian, continental and asian and all of it tastefully prepared and served! All in all, the 4 days that we spent at Gokulam Grand Kumarakom was a delightful experience. My heartfelt thanks to both the property and the extremely hospitable staff for making this a truly memorable vacation for me and my family.

Excellent resort. Friendly staff including Anju, Asha, Ajesh and chef Mahesh. We enjoyed our stay at the resort. It is a wonderful place to stay. We were very happy with the helpfulness of the staff. Chef Mahesh made special soup and desserts for us.

Excellent service & warm loving helpful beyond words. The food was excellent and they catered to our needs . Overall It was luxurious stay. The resort provided lots of activities for all ages, Would love to visit again. Thx to all the staff members.

1.Service- The service in this hotel is exceptional. My benchmark being Marriott. You will not find one staff member who does not have a smile on their face. We were a family of 7 adults and 2 children (8 yrs and 3yrs). Right from the welcome to the check in room service, restaurant, activites and security, every staff member was amazing. They didn't charge for my toddlers khichdi and milk throughout our stay. They took care of small details like keeping umbrellas throughout the property and when it rained there was staff to assist you with more umbrellas. The hotel is wheel chair friendly too. 2.Food- they have a variety of options from local to continental, food quantity and quality both very good. We stayed for 3 night and had almost tried everything. In the local food their Alleppy Fish curry was amazing, the children enjoyed their Alfredo pasta and ate it everyday. Breakfast buffet was great with lots of variety again. 3. Infrastructure - the property is only 3 years old so everything looks brand new. The house keeping staff does a tremendous job in keeping the cleanliness in rooms as well as the huge landscape with water bodies. It's so carefully planned that throughout the property you will find lounge chairs under tree shades so that you can soak up the view of the backwaters with the cool breeze. There have game room, kayaking, feeding the fish, cycling as part of entertainment. What can be improved - more hydration stations or soft/hard bars across the property. Given the tropical climate drinks was something that i felt was missing and we had to wait for a long time for it be be served after ordering if we were at the poolside or gazebos. Better tropical uniform for staff, as I felt they have to bare the heat in those buttoned up hotel uniforms. In all we had a wonderful holiday thanks to Gokulam grand.