프리물라 비치 호텔(Primula Beach Hotel)

I had booked a single bed in advance for my stay, but upon check-in at 4:00 pm, I was informed that no single beds were available. This was quite disappointing, especially considering the premium price I had paid for the room. Furthermore, the quality of the mattress and pillows resembled those of a low-star hotel, not what I had expected. Another inconvenience was the lack of basic amenities. I had to request a toothbrush every day, which should have been readily available in the room. Additionally, I was surprised to find out that I had to pay for additional mineral water at the counter during check-out. Such practices felt unnecessary and inconvenient. One aspect of the hotel that stood out was its exterior pool and beach area, which were very impressive. However, this only served to highlight the stark contrast with the disappointing room and services. Overall, I would rate my experience as two stars. It is clear that the hotel is in need of refurbishment to meet the standards of a four-star establishment. I hope that management takes these issues into consideration to improve the overall guest experience.

This hotel really need a big upgrade, environment are old and there is stain on sofa and also pillow.

Had a one night stay at Primula kuala terengganu. Rooms are big. Good location too. Eventhough the the rooms are a little dated, but the breakfast is really good. It feels like very authentic malay breakfast. I mean which hotel serves steamed Yam!! This one does and it is delicious. Also they have steamed glutinous rice and you pick your condiment to go with it... grated coconut, brown sugar and even dried fish to go with the pulut kukus...yum!! Many more.....

Hotel lama tapi ada beberapa part dh upgrade kolam baru best. Tp bilik hotel old sikit.kene upgrade bilik baru best.

The hotel was ok.. location is nice,near to the beach, breakfast good but cleanliness have to improve..

Old but well maintained hotel. 90s style resort hotel. Check in was smooth, without deposit. Room and bathroom was clean. Got room facing town n a bit of seaview. Pool was ok. Overall satisfied and will come again if visiting k. Terengganu.

Nice place and the hotel staff bery friendly

Room was neat and spacious for family of 5 like me. Bfast food delicious, swimming pool was excellent, the kids love it so much, will definitely come again.

Everything is good. Bilik sy dpt KTCC view🤭🤭 and a bit of seaview... bersih.. breakfast best cuma x byk pilihan, maybe weekdays.. servis pon ok..👍🏻👍🏻