Stayed with my friends family. When we arrived KL from Singapore, we tried to checked in earlier as we arrived earlier than expected. To our surprise, not just our rooms were ready, they also upgraded our rooms. As we were here to celebrate 2 birthdays, both rooms were decorated with a birthday balloons and we even received a cake from the hotel.
Staffs here from the front desk to the room service to the breakfast buffet were super friendly very accommodating to our requests.
Special mention to the front desk crew Ummi & others 2 ladies (sorry i can’t remember the rest 😅) and the staff at the breakfast buffet staffs, Syaffik & Gladys who has been very proactive in making sure our family is well taken care of every morning since we arrived on Friday.
You guys made this trip very memorable for us especially for our grandma. She gives high praises to the service provided from this hotel and wants to stay here again in the future.
번역