호텔 드보르 코스지우스코(Hotel Dwór Kościuszko)

The hotel is a charming cosy property. Nice room, good breakfast spread. And if you like to have a beer, the best ****** in Kraków is downstairs. My only beef is that they describe themselves as a five star hotel. Most definitely not five star. But a nice hotel all the same.

Nice place, quite close to airport. Amazing food, very big portions, really very big :) served with excellent wine.

Definetly 3* hotel not a 5*. I am not sure how this hotel managed to Get this rating but there is a lot missing. Hotel is dated and lacks 5* feeling all around. Starting in decor, ambience and quality and finishing on food..

I am very disappointed to leave this review. This hotel should never be allowed to claim 5 stars. The whole experience was a let down. I understand that stars may differ in different countries but even still, this I'd a 3 star hotel at best. The staff were friendly, apart from one who had an attitude problem for some reason every time we spoke to her. They didn't ask if everything was OK and didn't check that we needed anything at all throughout our stay. The room only has one extremely soft weird shaped pillow per person, which might aswell not be there. The beds are comfortable, but all they are is two big singles pushed together. The carpets in the rooms are stained and wallpaper is starting to come off and worst of all for us, the overwhelming smell of cigarettes coming from the downstairs ****** is disgusting. Our room stank of cigarettes, so much so my clothes now smell of them. We are both none smokers. The bathroom had a sign on the toilet to say it had been disinfected. Yeah right. There was a hair on the toilet seat?. There was an empty bottle of vodka found behind the chair in the room which I stood on when drawing the curtains and there's a lot of noise from the road. Also, on a night there is a horrible humming noise which kept me awake. I do not expect any of this from a "5 star" hotel. The tea and coffee in the room doesn't have milk? There is no bar apart from in the smokey ****** and the breakfast..... you get two eggs, then you can select from the table of warm yoghurts and warm meat, as it has literally been left under the heater. None of it tasted fresh and everything is at room temperature. The staff in the restaurant were friendly and nice people, it isn't their fault as there just following instructions from their managers. I get that it is meant to have a old house theme, but this doesn't excuse horribly stained carpets in the rooms and the constant smell of cigarettes. We didn't see any other guests apart from locals and I find it strange why there are so little reviews on TripAdvisor as of recent. It is 20 minutes from the city centre, however a bolt taxi only costs around £5. My overall opinion is if you want a 5 star hotel. Pay a little extra and get a 5 star. This is NOT what you want when booking 5 star.

Historic building and cozy hotel but to far from downtown (45min). Excellent breakfast.

Good hotel

That’s definitywny not 5 stars, 3+ So so breakfast, the restaurant was close. But I like the people working there.

Very beautiful and cosi hotel!!very polite personal.the rooms are clean.. very comfortable bad.Nice that they accepting the dogs.Fantastic breakfast (we had the breakfast at 11.a.m.and they left for us specially food)we stayed there just one night but for sure will come back there for longer time to visit Krakow.