We choose this hotel to celebrate our wedding anniversary. The reviews were good. The hotel can not handle basic services. First - hotel is selling spa treatments which the spa is not providing anymore, second- during Saturday evening meal you will be treated as a second class quest because there will be much more valuable groups attending meal time, third- do not expect your coffee/tea supplies provided in your room unless you will ask a reception desk in the morning, and mostly annoying - the front desk has no idea how to check you out. I was told that I need to pay more, because ”some of the services are charged with 8% VAT and other with 23% VAT - so computer said I owe money”, I did not agree with that. Then I was told that ” system arranged my payment in different way and that is why I am in debt”. I refused again. So front desk employee went and ask a hidden colleague and I was told I am clear, got my parking ticket to get out and I left. About an 1 hr later I got a call from hotel - I owe money for sure! All in all, I would not recommend this hotel for anyone who wishes a stress free break.
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