71, Airport 2½ Gate, 1, Jessore Rd, 700081 콜카타, 서벵골, 인도호텔 정보 더 보기
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트립닷컴 가격 보장제
1박
에트노텔 리뷰
7.2/10
리뷰 60개
호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치7.5
시설7.1
서비스7.2
청결도7.0
결과 내 검색:
정렬 기준:
모든 리뷰(60)
높은 평점 리뷰(28)
사진/동영상 리뷰(2)
깨끗함(1)
추천하는 숙소(1)
최고의 위치(1)
평점 낮은 리뷰(13)
Hefang
스탠다드룸 (금연)
투숙일: 2024년 2월
출장객
리뷰 7개
9.5/10
기대 이상
작성일: 2024년 4월 29일
매우 좋은 호텔입니다. 공항 근처에 있지만 조용합니다. 다음날 경기를 위해 호텔에 매우 늦게 도착합니다.
방은 넓고 깨끗합니다. 서비스도 좋아요
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리뷰어
스탠다드룸 (금연)
투숙일: 2023년 4월
가족 단위
리뷰 17개
7.5/10
작성일: 2023년 5월 28일
공항 근처의 좋은 위치
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Lady Kwenadi
스탠다드룸 (금연)
투숙일: 2024년 12월
1인 여행자
리뷰 71개
5.0/10
작성일: 2025년 1월 29일
I recently stayed at Ethnotel Kolkata, expecting a comfortable experience due to its proximity to Netaji Subhas Chandra Bose International Airport, but unfortunately, my stay was disappointing.
Rooms & Cleanliness:
The biggest issue was the lack of cleanliness. The room felt dirty, with visible dust, stained linens, and an unpleasant odor. The bathroom was not properly cleaned, and there were signs of poor maintenance.
Service & Staff:
The staff was polite, but their responsiveness was slow. Housekeeping took too long to address cleanliness concerns, and overall service did not meet expectations.
Dining Experience:
The food was average, with limited options. Room service was slow, and the quality did not justify the price.
Noise Levels:
Being near the airport, the rooms were quite noisy, and the soundproofing was inadequate. It was difficult to get a peaceful rest.
Overall Impression:
While the hotel’s location is convenient, the dirty rooms and slow service made the stay uncomfortable. It needs better maintenance and improved service to justify its pricing. I wouldn’t recommend it unless cleanliness improves.
번역
리뷰어
스탠다드룸 (금연)
투숙일: 2024년 10월
1인 여행자
리뷰 7개
3.5/10
작성일: 2024년 11월 19일
The Hotel cleanliness and service is terrible. When I enter the hotel the toilet was dirty with shits on the side. Beside my room was maintenance going on, the smell of the Glue for the carpet was so strong it was smoke in my room. My room was beside the main road, all night was sound of car passing by and also sunlight comes early as the window curtain does not stop the sunlight come inside.
번역
THEIN
스탠다드룸 (금연)
투숙일: 2025년 3월
커플
리뷰 1개
9.0/10
훌륭함
작성일: 2025년 4월 11일
Good service and satisfied.
번역
Kim Hoen Ruslina
스탠다드룸 (금연)
투숙일: 2023년 12월
친구와 여행
리뷰 4개
9.0/10
훌륭함
작성일: 2024년 1월 29일
Staff good, experienced and efficient .
번역
리뷰어
스탠다드룸 (금연)
투숙일: 2024년 11월
출장객
리뷰 30개
5.5/10
작성일: 2025년 1월 6일
房間裏很鬧,衞生有點差,服務一般,早餐很一般,放了很少吃的
번역
리뷰어
스탠다드룸 (금연)
투숙일: 2025년 3월
출장객
리뷰 25개
8.0/10
아주 좋음
작성일: 2025년 7월 4일
中轉。還可以吧
번역
Navigate02553811059
투숙일: 2024년 3월
기타
4.0/10
작성일: 2024년 4월 17일
우리는 콜카타 공항에서 불과 5~10분 거리에 있는 이 호텔에서 하룻밤 환승을 했습니다. 우리가 머물렀던 방은 괜찮았으나 침대 시트와 커버에서 더러운 냄새가 났습니다. 침대 위에는 모두 소독되었다는 현수막이 붙어 있었지만 확실히 그렇지 않았습니다. 작은 식당의 음식은 괜찮았습니다.
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숙소 답변: Ethnotel에서의 경험에 대해 듣고 매우 사과드립니다. 고객님께서 남겨주신 의견은 메모해 두었으며, 해당 내용은 즉시 관련 부서에 공유할 예정임을 알려드립니다. 우리의 목표는 고객에게 따뜻하고 효율적이며 개인화된 서비스를 제공하는 것이며 이를 매우 중요하게 생각합니다. 고객의 안전이 최우선입니다. 우리는 귀하의 향후 복귀를 기대하며 귀하의 기대에 부응하고 그 이상을 제공하기 위해 노력할 것입니다. 다시 한번 불편을 끼쳐드린 점 진심으로 사과드립니다.
Reuben M
투숙일: 2024년 7월
1인 여행자
10/10
강력 추천
작성일: 2024년 8월 21일
This was my 1st visit to Kolkata and as a solo Traveller on transit, it was the best choice to go with Ethnotel Hotels. Positives: -Close to airport. -24 hrs check in service -Great communication and follow up before check in and all updates - well informed friendly and polite staff - Awesome well lit spacious rooms. - yummy tasty food and desserts at reasonable prices. - good Indian and Continental breakfast in morning. - airport pick and drop services with courteous staff. - a bar lounge on 1st floor from 11 am to 1 am - awesome menu, including round the clock menu, kids menu and desserts Nd cocktails , cocktails so no one is left hungry at any given point of the day even if you check in late. - reasonably priced rooms. Sanitised after each use. - clean restrooms and spacious. - house keeping staff polite and courteous. - Green future messages. Cons: - not for people who smoke as they have no smoking policy - visitors not allowed which is mainly in most hotels in India. Overall a great experience, and would refer the recommend to all travellers looking for a place near to the airport.
번역
6/7
숙소 답변: Dear Mr. Reuben Lawrence Mendonca, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
1986_s_dutta
투숙일: 2024년 5월
출장객
10/10
강력 추천
작성일: 2024년 6월 19일
Nice property. If you search for a hotel near the airport, that is the best choice with an affordable price. The rooms are small but good. They need to change the mattress cover in the room, so many spots are there. Ambiance is good and the receptionist, sourav and the lady staff, sreyashi, make my stay more comfortable. Their behavior is very polite and, being a person, they are very helpful. Their property is a non-smoking property. Being a smoker, I personally face a lot of trouble, but in another sense, if you think it's a good sign to reduce the habit of smoking. Apart from all that, I personally can't like their food. The quality of food is not up-to-mark as per its price and its standards. Prices are very high if you consider the quality of food and taste. Street foods are better than that. They need to do more homework to improve the quality of food and taste.
번역
숙소 답변: Dear Mr. Dutta, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. But we are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback, and we take that very seriously. Guest safety and satisfaction is our first preference. We will share that feedback with the concerned department immediately and will definitely resolve it. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
리뷰어
투숙일: 2024년 2월
기타
6.0/10
작성일: 2024년 3월 11일
Not a bad hotel, but you can do better. If proximity to airport is important and you want clean rooms - this place is good. However, make sure you ask for rooms that are not facing the main road otherwise you will not be able to sleep whole night. The sound proofing in the rooms is also quite poor, so you might hear your neighbours. Staff behaviour is decent, but could be improved in a three Star rating.
번역
Larry R
투숙일: 2023년 12월
가족 단위
4.0/10
작성일: 2024년 1월 15일
We were a group and had done a prior booing already. All details of number of person (13) with 4 room requirement was entered via agoda but reception at the hotel mentioned that it was done only for 4 persons and charged for the rest. To top it, hotel bedsheets had fresh blood stains which was really gross! Will not recommend the hotel to anyone especially since the staff at the reception were not friendly at all and yes, of course the cleanliness part which really takes the cake.
번역
숙소 답변: Dear Sir, We are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback and that it will be shared with the concerned department immediately. We have also cross-checked your booking voucher with you at the time of check-in, where clearly mentioned four single-occupancy rooms you booked. In that situation, we have arranged a bigger room to accommodate your guests. And it's a basic norm to pay for the extra guest. According to our record, that was your second visit to our hotel in a month after getting service from us. Once again, we truly apologise for the inconvenience. We look forward to your future return, and we will strive to meet and exceed your expectations.
Abhiram_Sathe
투숙일: 2023년 12월
기타
6.0/10
작성일: 2024년 1월 12일
Preference was for hotel near airport. This hotel is bang on the busy road of Kolkata. Rooms are smaller and suitable only for one person per room. Somehow hotel is loved by north East Indians, south East Asians and Chinese folks. Ac was good. Shower was well quarantined. Overall Breakfast preparation was bit salty. May be chef can evaluate the reasons. On last day at breakfast I casually asked, why don’t they keep some Bengal sweet at breakfast?, as a delight, I was offered authentic jaggery Rosogolla!!
번역
숙소 답변: Dear Mr. Abhiram Sathe, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We will definitely discuss with our chef how to implement your suggestion. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
nehass519
투숙일: 2023년 12월
기타
2.0/10
작성일: 2024년 1월 7일
Not for families. It is Very spooky and dingy. There are Lots of other activities other than just sleeping.it is very Untidy. Worst & Rude waiters. My worst experience so far. Never recommend this place for anyone. Dirty bedsheets and toilets
번역
숙소 답변: Dear Ms. Neha Singhal, We are extremely apologetic to hear about your experience at Ethnotel. We would like to reassure you that we have noted down your feedback and shared it with the concerned department. On that day, you had some unhygienic street food in our restaurant, which is not allowed in any place. No one ever allows that kind of activity in any restaurant. One of my colleagues offered you a complementary room for half an hour to have those foods, but you denied it. Our goal is to provide guests with warm, efficient, and personalised service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologise for the inconvenience.