This is a Dilapidated resort and it’s absolutely scandalous that this is a six senses resort. There is a complete lack of management / no site of the general manager during our 5 day stay. Complaints are not managed and guests are lied to. This hotel is a scam! The rooms are like basic huts, no maintenance for at least the past 15 years. Please do not go here and waste your holiday as you will be so disappointed. The resort is not maintained at all, everything is old, but really old. Rotting stairs, rotting tables, the floor boards of the terrace are coming loose. Inside the room everything is basic, it’s like Thailand 20 years ago but then at steep 5 star modern hotel prices like in NYC. I can only say negative things about the entire place. What a scam, honestly what a scam … I have no words for this kind of robbery. Nothing against the local staff as they are doing their best and they are lovely, but where is the general manager in all of this, hiding from his guests …,IHG shame on you! Rest assured that I’ll take this up the chain. That is all I have to say.
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