We returned to the Anantara Rasananda for the second time at the end of March-24. Overall our stay was enjoyable, the room was comfortable and clean, the staff were friendly and the food was decent. However, considering the price per night for this hotel, there are a couple of areas which don’t quite hit the 5* mark: 1. The service at breakfast was hit and miss; this was also an issue during our previous stay in 2023. Each morning our drinks arrived after our food, and on a couple of occasions our drinks did not arrive at all. One particular morning we waited 20 mins for someone to take our order before eventually flagging a member of staff. Certain popular milks were also unavailable on multiple days. 2. There is a dedicated adult pool, which is great for those who prefer peace and quiet. However, the pool bar is not located in the adult pool, it’s in the pool which the children use. Consequently, when you want a cocktail after a hard day of relaxation, you need to get in the main pool where kids are splashing around. 3. As mentioned, there is a dedicated adult pool; however, there are always children in the adult pool and staff don’t appear to keep on top of this. With all of the above in mind, we are likely to return to the Anantara Koh Phangan as, in our view, it is the best hotel on the island. However, it’s important to note that this is mainly due to a lack of alternatives.
번역