The Peak Resorts

We had a wonderful stay experience with Peak Resorts for the recent friends group reunion. Mr Prabhakar went out of his way to ensure that we had best of his services utilized. The property was very very good but the support and service was superb. He personally made many arrangements for us to enjoy to the fullest. Would highly recommend this property and for their excellent support n services.

My stay at The Peak Resort, Kodaikanal was nothing short of a nightmare. The hospitality was absolutely pathetic, with staff who were non-responsive, rude, and completely disinterested in addressing even basic guest concerns. Service was slow, and no one seemed to care about making the stay comfortable. The food was an absolute disaster—bland, tasteless, and ridiculously overpriced. For the amount they charge, one would expect at least decent flavors, but every meal felt like a waste of money. The overall experience was frustrating, disappointing, and far from what one expects from a resort. The lack of professionalism, terrible service, and poor management make this place completely unworthy of a visit. I would not recommend this place even to my worst enemies. There are far better options in Kodaikanal—avoid this place at all costs!

resort ambience outside is good but the stay was not worth it for the price…. almost 4500 for one room but the room was not up to it for the price…. not that clean and very congested rooms… wifi service was not available although it was told in facilities… but the outside ambience was good and nice to chill… need to improve the room facilities and cleanliness too.

Rooms are outdated and dirty. Linens not cleaned properly they give same dirty linens when asked to replace. They operate with very less staffs and they dont have time to clean the tables in restaurant.

1. Good place to stay 2. Good view and ambiance 3. Basic facilities were not provided and had to ask for multiple times. 4. Mineral water was part of the package but had to pay for it. 5. Bathroom had awful smell. 6. Queen suite was really big and in dining was allowed. 7. Service was average because each everything has to be requested and explained. 8. Food and breakfast was really good 9. Reasonable charge for food compared to other hotels in kodaikanal.

We stayed for one night and we found the quilt was ripped off. The bathroom door was stuck and i was unable to lock it from inside. Nobody came to drop or pick up the luggage.