NO 18 호텔

No.18 is probably the only decent size Hotel in Fort Kochi at very good location and access. Good thing ends here. I had terrible experience. I booked this Hotel atleast 1.5 month in advance via Yatra. To my surprise when I landed in the evening with my wife and kids, I was told that they have no booking in my name. After lot of heated discussion with Yatra and Hotel staff I got to know that they have cancelled by booking 3 days prior to my travel (probably because they had higher paying customer). Neither Hotel nor Yatra informed me about cancellation. It was frustrating 2 hours after long travel. Total money minded people with zero regard for guest. They didn't even have Fan in reception and didn't often water during our gruelling 2 hours. Book at your own RISK. While there I got to know that food is equally bad.

Its was a fabulous stay at No18. The spacious room was neat and clean. The restaurent serves hot and tasty dishes within a short time with great service. The hotel staff especially Mr Sanjay was kind enough to customer and deals with great hospitality. Thanks once again, woyld like to visit again if get chance to be at Kochi

The rooms are well maintained and staff was really cooperstive. A good experience during stay. The restorent served fresh and hot food in a reasonable menu rate. I recommend people visiting Kochi can have a nice stay here bcoz its very near to Fort Kochi beach too.

They stay good rooms were clean. I didn't particularly like the staff behaviour. The restaurant near the hotel was really good. I am giving a 3 because of the poor staff behaviour. They really don't care. The hotel is also located in a really nice place

The hotel facilities was not working especially the water heater. The room allotted first was like used and was untidy. They allocated another room which was decent but water heater issue was there and also some foul smell inside. All together it was a big mistake to select.

DISGUSTING, would not stay here even for free!This has to be the worst stay NO.18 HOTEL @ Fort Kochi. Extremely dirty and poorly maintenance service. I kinda feel unsafe here such as the rooms, the washroom, the elevator, and the swimming pool.As soon as I walked into the room I regretted booking there. I've got the retro mattress and uncomfortable for sleeping. AC and water pressure weren't working properly. The pool is very small and it's surroundings are not at all hygienic and not as seen in google photos. The food quality is very poor and the dishes is unflavored and non tasty. We can see the alcohol bottles in the corridor of the hotel is very clearly!!!The hotel or it's ambience are not safe when the family. while enter the hotel, I have feel negativity . I didn't feel a good odur and hospitality....NOT WORTH IT.......