베스트 웨스턴 플러스 스트로베리 인 & 스위트(Best Western Plus Strawberry Inn Suites)

We checked into our room and it smelled like mold. The carpet hadn't been vacuumed. We checked our beds one had chips crumbs abd the other one had black tar like pebbles. I called the front desk and we were given another room. Immediately inspected the room...carpet hadn't been vacuumed and the shower had mold. I had pre-paid for our stay gor 4 nights. We had to leave a day early because of the snow that was forecasted. The lady at the desk left a note for the manager to see if I could be refunded for Monday night. I have checked and have not received a refund. I wouldn't recommend this hotel.

The lady at the front counter was very professional and welcoming. She is a credit to the Best Western franchise.

One of the most badly maintained Best Western hotels i have ever visited. This hotel has never been renovated or refurbished since the the time it was built. Expect No room service if you are staying for 2 nights. No fresh towels, no appropriate amount of soaps,shampoo and towels in the room, bathroom vent is not functioning, bathroom floors are dirty and sticky, the smell of hotel rooms and hallways are terrible. Pool water was cold and spa water was dirty and the broken step inside the spa almost cut my foot. Front desk clerks were nice, though.

Our room wasn't particularly clean. Minimum vacuumed. Beds made poorly. We were staying for five nights. We were not informed that we could leave our dirty towels out of the room and they would replenish. They simply said come to the desk when we needed something because they would not enter our room while we were there. We have stayed there before. Doubtful we will be staying again.

I have stayed here before and was impressed. This time I was not. Bed had sheets on them that appeared to be clean but looked like they and the pillows were just thrown on the bed. Carpet was not vacuumed and sink and toilet became clogged in the morning.

In town to takechild to Childrens Hospital early in the morning. Very nice, clean and professional.

Outstanding stay. Really appreciate the staff allowing me to check in a little early as I had arrived sooner than expected.

The air filter on the heating cooling system has not been cleaned in a very long time. Think about that. Air quality.

Great service. Clean. Breakfast was good. Restaurants close by. We used a pull out bed and of course they are never great, but it was fine.