킹스턴 호텔(The Knighton Hotel)

Fiasco at check in when it turned out our room had been given to someone else and they couldn't decide if we needed to pay any extra!!! I think not, your mistake not mine! Finally checked in to our deluxe room. I assume deluxe meant we had a bed.... A very tired room with basic furnishings. Spare pillows but no pillow cases. Bin hadn't been emptied from previous residents and the carpet not properly cleaned. Found hair grips etc. Bathroom looked very impressive with a large P shaped jacuzzi bath. But that didn't actually work. I don't think we'll be rushing back

On arrival a lovely welcome was given by the friendly lady at reception. Rooms were clean, comfortable and very warm. Kitchen facilities available for guests to prepare their own meals. Can't fault the place, especially for the price. The beautiful wooden double staircase and landings are a particularly nice feature of this establishment.

Paid £80 for this disaster of a night. Was listed to have a Hot tub, no hot tub to be found. No explanation apart from that it’s not in use or has never worked Room was worn and stunk of urine or maybe warm plastic? No toiletries were in sight or hand soap replenished so had to buy from grocery shop across the street Toilet roll not reloaded so had to settle for some on the floor by the broken towel radiator in the bathroom. 1st floor drum n bass rave in full effect with residents shouting over music. As this was supposed to be a treat for my girlfriend’s birthday and the fact we had traveled well over 2 hours each way has to put it mildly, made me absolutely furious This simply, is not good enough Such a shame that the management will not see this as an ever-present ongoing issue I have Referred to AirBnB ➕

Paid 80 pounds, for this "Delux king-size room' It also listed Hottub, no hot tub to be found. Room was worn and stunk of urine, which seemed to be emulating from the walls. Speaking of walls, see photos attached. Stain guessing game. No toiletries. No shampoo. Broken jacuzzi. 1st floor rave in full effect with residents shouting over music. As this was supposed to be a treat for my girlfriends birthday and the fact we traveled 2 hours each way I'm absolutely irate. Referred to air b and b.

Check in was easy with the instructions from our email, the staff we encountered are all friendly and welcoming. The hotel is extremely comfortable with a modern twist to an old building. There is plenty of amenities at the hotel, including space to do your own cooking if desired. This is a beautiful hotel and we’ll definitely be back

A get away treat. We enjoyed our stay there. Only downside was no hot water for showers. Not ideal but only for one night we coped.

nice informal hotel with great sized rooms the whitest bedding and towels ever, and helpful staff convenient for our exploration of the Borders. Great value for money

Greeted as soon as we got there by reception whom were all incredibly nice and friendly. Booked a room for one night that was pretty huge and absolutely what we want out of a hotel. Picturesque views from the room and a great view from the window. Dog friendly at no extra cost which is very decent as the price is incredibly reasonable for what you get. And the most largest comfiest bed that could fit a whole family in it. Would definitely recommend if you are thinking of staying here And to the staff we had a lovely lovely time so thank you (:

Limited parking but convenient. The room was a good size and clean. The bathroom was very nice. The hotel offer use of a kitchen and dining area- great if you want a take away from one of the many food places in the town. The bed was very low and the lights were quite dim but the staff were very welcoming and accommodating and we had a great stay.