웨스트게이트 타운 센터 리조트(Westgate Town Center)

I was disappointed the room we were given was dated carpets were stained very badly the vents were very rusted and bottles of pee next to the trash can near the elevator. I understand it’s hot out they started landscaping blowers at 7am we were 5 stories up and it would wake us. The toilet seat kept on sliding to the right when you sat on it because it was broken. At 9:53 pm we asked for bedding for the pullout and we were told they had none available at the time. My niece got bit by a snake next to the pool by some bushes. We checked to see if the events that were scheduled were still on and we were told yes so we would end up walking there and nothing was going on. We were told that ice cream shop was open but they closed a a different times The pools were nice and other than the gal that checked us in all other staff were nice and helpful.

I had a great time at this resort. It was very clean and was not far away from downtown.

Our family vacation in Orlando was very fantastic , we love the apartments and the cleanest .I highly recommended!!! 👍

Very nice and clean. Busy, but people seemed to keep to themselves. Pet friendly. We stayed in the 4000 building right near everything. We couldn't hear anything outside in the evening besides the occasional dog barking and we were next to the pirate pool. There was some construction going on. There's lots to do. Bummer that it's not all inclusive. Service is 50/50. I don't expect to be waited on hand and foot, but not being able to call or know who to call when something isn't working is annoying. We were automatically texted upon check in by a representative that was supposed to handle issues. She helped the first time with a door lock but went MIA after that. Be aware they really try to push buying a timeshare. Bonus, Walmart is directly across from the main entrance. Tip, if you are visiting Disney, that Walmart had a TON of Disney stuff for a fraction of the price at the parks.

I have a blast Everytime I stay at the Westgate. You guys are awesome. Thank you for a great experience every stay.

The rooms were clean. The heated pools were very nice. Staff were very nice. The italian restaurant was amazing. Will stay again.

Staff were rude and performed the bare minimum. This establishment lack representation of dedicated customer service. Staff did not make you feel welcomed and made it feel that asking a question was a bother

We had booked in advance, but at registration they seemed to be looking for a room for us rather than having one ready. The room did not seem to have been prepared for our i pm arty of 4; we had to ask for additional towels and bed linens. But staff was fantastic and responded quickly once we made our requests

The compound itself there is a lot to do, staff is friendly. The units, however… the TV didn’t work, the internet didn’t work (I put in a ticket and nothing happened) and the shower was black. The fridge and freezer had a strong bleach smell. The beds were not comfortable. The restaurant had an hour and a half wait despite having four parties there. It was otherwise empty.