Im sorry to say that my stay was not so good. At night there was pipe noise every so often, couldnt sleep because of this. Swimming pool area looked filthy. Something wasnt covered in the steamroom so there was a puddle of boiling water there which burned my foot. That is a massive health and safety hazard. Staff member did go to sort this out after we said something, but there was no empathy, apology or nothing. No care in the world. I screamed when this happened. Nobody bothered to even look what happened until we said something. Breakfast was cold and not nice, vegetarian option is not good could of added a veggie sausage for example. Scramble Eggs tasted like powdered eggs Coffee not good. When checking out explained our experience, but reception didnt seem bothered just seemed like wanted rid of us only said 'shame' no im sorry, not caring or empathic at all. I get it I cant expect much from a 3star hotel but everyone seemed miserable, could atlest improve try to be more apologetic and show some empathy to unhappy customer that pays to have half decent service. Came home hungry, tired and with burned foot instead of rested and happy
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