Clarion Pointe Kimball

The staff was very friendly, location was great to what we were doing, not crowded, felt safe. However the comforter had stains on it that didn’t look like they had been cleaned since and there was someone else’s old pajama clothes in the bathroom floor behind the door. Breakfast was limited but we knew that when booking, thankful they offered anything. More protein choices would be great though if any upgrades in that area are ever made. Overall not a bad stay, I would stay again, just wish the cleanliness had been better.

We travel alot, and notice things that would be small but important . The hotel room was big, nice TV/Microwave and fridge. The bathtub size was excellant, nice and roomy. but please put soaps that don't smell like crayons, and bottles of shampoo and conditioner. It's really hard, at the end of a long day, when you sink into a nice hot bath, to realize the only way to get shampoo and conditioner, is to stand back up and pump it from the shower containers.

The update on hotel improvements was a welcomed site. The continental breakfast needs vast improvement. The room was exceptionally clean.

Clean, comfortable. Not noisy like I thought it would. Didn’t stay for breakfast. In between time zones

We stayed here before and we’re pleased with hotel. Convenient to food and stores. Our beds were extremely comfortable. We had asked for first floor and got it. Front desk very nice.

The floor is dirty and need mop. Closed captain (CC) on TV is not working good. No fire strobe for deaf people. Need install all strobes on each room under ADA law.

I rented two rooms for my family of 9 to stay in for a night. Both our rooms smelt musty and both had mold growing next to the beds. When the front desk was notified our rooms were changed. The next group of rooms also had mold and a couple bugs were spotted. The clerk was amazing and did all possible to make things right. I’m still hoping to receive a refund as we did not stay there. The conditions were not safe for the children.

Even though this is an older hotel, the renovations are good, felt safe and clean. I would stay again.

The hotel was clean and the room was nice. The beds were comfortable. The only issues we had were with the hvac. The room never quite got as cold as expected. Also the weather *****ping on the door was loose and was a trip hazard. The hotel staff was notified and addressed the problems. The lobby and breakfast area were bright and clean. The breakfast was well organized and was standard fare. My wife was disappointed that the pool was no longer there but we enjoyed our stay. The desk clerks were friendly and helpful. I would stay here again without hesitation