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It was my dad’s 80th so we booked a stay to surprise my dad. The bed was only a double, the pillows were too soft and mattress was too hard. The shower, once turned on took at least 5 minutes before hot water came out. The look of room itself was nice.

Had a lovely stay at the Killin hotel. Room was nicely done up, slight smell in the bathroom but after running water in the shower it disappeared. Had our evening meal in the hotel, food was amazing & the service was fantastic! Would definitely stay again.

Staff were lovely, welcoming and friendly. Food was excellent especially the breakfasts. However there were some heating and hot water issues. My son and his partner only had hot water on 1 night of our 2 night stay. The heating in our room did not seem to be working which was not a problem on the first night as we were warm enough but the second night was colder and there was only a summer quilt on the bed. Also the TV could not receive a signal, we tried re-tuning several times but there was an aerial/signal problem. The issues were reported to reception on check out.

The hotel is a little tired and would benefit from a refurb. The problems i had with my room was the heating and the hot water or lack of it. The heating went off sometime in the night which i can live with if it isn't -5 outside. There was no hot water in the evening or in the morning. I couldn't shower and had to boil the kettle to have a warm wash in the morning. My work colleague had an electric shower in his room some he had no problem. It might just have been my room but i was left disappointed after paying £70.

Fantastic location by river with lovely views, friendly staff, good food, and good value

Amazing stay we have come hear for 10 years lovely village so friendly

Rooms are very run down, also bed was very uncomfortable, not the cleanest of rooms either .. food was good but a bit pricey..

I had a nice stay in a room with a four-poster bed (the option without bath.) The room was spacious and pleasant. The staff person at the front desk was friendly and helpful. I got a little chilly through the night (December stay) but warmed up under the covers with pyjamas. Sleep was a little disturbed by what sounded like the dripping of rain or water, part way through the night, but with earplugs pre-prepared I fell back asleep fine. Four-poster bed was a little creaky when moving. I didn’t mention this to staff because I didn’t want to be a bother (so that’s on me.) It was a nice stay overall.

Understaffed! Waited 15 minutes in the morning to get checked out! Toilet had constant dripping noise had to sleep with ear buds in!

Hotel was run by a lovely couple who worked very hard. Bar area was rustic and food was excellent, however, rooms were a bit tired and shower was very cold.

Despite the best efforts of friendly staff, this hotel is in a bad state and in need of major refurbishment. It’s also got noise issues (I was disturbed every night and morning), maintenance issues - bathroom in disrepair, uncomfortable bed - and some quite intimidating clientele. And food was average to poor mass-catering style - really disappointing.

Our two night stay in Killin ended up being a highlight of our week in Scotland! Loved our stay here, the quirkiness of the 100 year old lift and the helpfulness of staff. Thanks

Attended a Celebration of life for a much loved friend. The buffet was delicious, the staff helpful and discreet all contributing to a memorable day.

What we liked was the food, the comfort and the staff. The dining room was clean and comfortable as was the bar area. Our room was clean and comfortable. We didn’t like that the carpet in public areas, except the bar area, was old, stained and needs replacing. The lift is antiquated. But there was nothing that would put us off from staying again.